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Serious insight for serious situations.

Serious insight for serious situations.

Lexicon for bilingual investigations

Recently, while drafting an investigation report in French, I surprisingly struggled to find an appropriate way to translate “counter-complaint.” In the context of civil litigation, in French, a counterclaim is “une demande reconventionnelle,” but a quick internet search also suggests terms such as “contre-plainte” or “contre-recours.”

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Investigating counter-complaints: A roadmap

So, you found yourself dealing with what appears to be a counter-complaint in the investigation you are conducting. Before embarking on this bend in the road, the first step, and likely the most obvious, is to confirm what you are dealing with and whether it affects your mandate.

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Feuille de route sur comment enquêter les plaintes reconventionnelles

Ainsi, vous retrouvez face à ce qui semble être une plainte reconventionnelle (« a counter-complaint » en anglais) dans l’enquête que vous conduisez. Avant d’aborder ce nouveau virage, la première étape, et probablement la plus évidente, est de confirmer ce à quoi vous avez faire et si cela affecte votre mandat.

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Is it too late now to say sorry?

As external investigators, our investigation ends with the delivery of a written report to our client. These reports always include findings of fact, and an analysis of those findings to determine whether there has been a breach of a policy and/or legislation. Sometimes, our clients will also ask that a report include recommendations for next steps.

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The why and how of incorporating visual aids into investigation reports

A lot of work goes into producing an investigation report that is well-written and well-reasoned. But the finished product is more than just a set of words—it is also a visual experience for the reader. While visual elements such as white space and word font certainly enhance readability, in this blog post I focus on the communicative power of visual aids (images, tables, charts, etc.) and provide some best practices for including them in investigation reports.

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Checking for gaps: What I look for when I review evidence in workplace investigation reports

In my role as review counsel at Rubin Thomlinson LLP, I review the workplace investigation reports that are prepared by the firm’s investigators to ensure that they are legal defensible. Clients also ask that I do the same for reports that they have prepared internally.

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I’ve lost my report writing mojo! Now what?

How many of you can relate to that feeling of relief and maybe even joy when you are “oh so close” to completing a task. As a workplace investigator, I can definitely relate. In my experience, it is a great feeling knowing that I am close to placing a checkmark beside an investigation and moving that investigation file to the “closed” section of my files.

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