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Writing about credibility is one of the most challenging aspects of workplace investigation reports. As someone who reviews a lot of reports, I find that investigators usually have a good sense of who is credible and who is not, but they can struggle to write about how they assessed credibility. This is especially true of newer investigators.
In the course of a workplace investigation, it is not unusual to encounter a respondent who simply denies the allegations, without offering any further information or explanation. While a simple denial may sometimes be a sufficient response to an allegation, there are instances where there is seemingly more to the story than what the respondent is offering.
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