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Serious insight for serious situations.

Serious insight for serious situations.

Make it your policy to review your policy: Identifying policy issues that affect workplace investigation reports

In most of our workplace investigations, the organization that retains us asks us to measure our findings of fact against one or more of their policies. This means that, once we have made findings of fact, we must decide whether the respondent’s conduct has breached a policy or policies that the organization has asked us to apply.

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When is enough enough?! Salanguit v. Parq Vancouver tells us when a complaint has been reasonably handled

We often hear horror stories about workplace complaints being handled poorly — instances where employers don’t act, investigators miss the mark, and so on and so forth. I’ll now be the bearer of good news and share what the British Columbia Human Rights Tribunal (“Tribunal”) recently found to be reasonable handling of a complaint in Salanguit v. Parq Vancouver and another.

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Three tips for ensuring your investigation reports do not encourage employer missteps

Under Ontario’s human rights jurisprudence, when an employee raises a complaint of discrimination, the employer has a duty to address that complaint. The employer’s response to a complaint, including the investigation it undertakes, must meet a standard of “reasonableness.”

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Jocks and locker room talk? Lessons for workplace investigators from research on student athletes and sexualized violence

Over the past several years, high profile allegations, investigations, and findings of sexualized violence in sports have garnered significant media attention, both within Canada and around the world. As a workplace investigator who focuses on investigations and assessments in the education sector, these incidents have gotten me thinking about the intersection between secondary and post-secondary institutions, athletes, and misconduct.

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Data and Investigation Series: How can organizations collect investigation data?

This is the second in a series of blog posts that I will be writing on data and investigations.
To recap, workplace investigations are also an invaluable source of data that organizations can use in a variety of ways – outside of the investigation process – to help their workplaces get into the zone – the optimal workplace that is characterized by respect, civility, tolerance, inclusivity, and no, or few, employment-related legal problems.

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Assessing credibility: avoiding common pitfalls in workplace investigation reports

Writing about credibility is one of the most challenging aspects of workplace investigation reports. As someone who reviews a lot of reports, I find that investigators usually have a good sense of who is credible and who is not, but they can struggle to write about how they assessed credibility. This is especially true of newer investigators.

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