At the outset of an investigation, investigators need to consider how they will collect the verbal evidence from their interviewees. One of the best ways to ensure the accuracy of the evidence collected is to use a recording device.
In August 2020, my colleague Veronica Howard and I published a blog on conducting workplace assessments under Bill C-65. At that time, Bill C-65 and the related Regulations set out the requirements that federally regulated employers were required to meet in order to satisfy their obligations under the Canada Labour Code (CLC)…
Good investigators worry about timeliness – it’s a requirement of the job. On the one hand, we understand that we must be thorough and produce a good, legally defensible investigation report. On the other, we also know that there are parties and clients (whether internal or external), waiting for the results of the investigation.
As workplace investigators, throughout the investigation process we often field requests from respondents (or their representatives) for additional information or materials. They may request further particulars of the complainant’s allegations, witness names, documents, notes or recordings.
As workplace investigators, we can sometimes find ourselves in situations with complainants, where it feels as though we are not fully grasping what a complainant is alleging. These situations made me reflect on tools that I have used to help steer me in the right direction to better understand a complainant’s allegations.
In the last blog in this series, I gave some intake tips for communicating with whistleblowers. In this blog, I write about how to approach whistleblower investigations.
The difficulty in conducting these investigations is that there is often very little information to go on…
Remote work was once considered a privilege. Requests to work from home were largely denied and granted only in special cases. As the March 2020 lockdown went into full effect and office buildings emptied, once bustling downtown cores became near ghost towns. For the last fifteen months, remote work has been the status quo. Fears of low employee productivity have largely been allayed. In fact, some organizations have spent in the millions building up VPNs and infrastructure to enable remote work.
This is a question that I have had to answer a few times in the last year. Here is a description of each process and the main differences between the two.