Who should you believe? This course is for anyone who has investigated allegations but struggled to make a finding. Learn about the science of lie detection, which approaches work and which don’t, and valuable tools to assist you in making decisions. Investigators will leave confident in making difficult credibility decisions. Participants will be provided with comprehensive materials explaining these concepts and tools to better support them in their investigative practice.

If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you aren’t alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.

Many high-profile cases of workplace misconduct have one thing in common: lots of employees knew, but few did anything. This powerful, results-driven “train the trainer” workshop will show you how to enable & empower employees to help flag and curtail issues, instead of being passive witnesses. Participants will leave not only prepared to intervene themselves, but with skills they can instil organization-wide.

If someone at your organization says they’ve been sexually harassed or sexually assaulted, how should you investigate and establish the facts? These complaints can be uniquely challenging for internal investigators — but are more common than ever before. This hands-on, advanced-level training is a must for any frontline staff who may respond to and/or investigate such complaints. Internal investigators leave confident and prepared.

Many employees are afraid to report misconduct or harassment to their employers. These bottled-up issues can quietly poison a workplace, and even explode. Workplace assessments are a proactive way of discovering whether there are problems in your organization, instead of waiting for them to come out. In this workshop, learn the right questions and techniques, and how to analyze and act on the results.

An employee tells you that a co-worker said or did something upsetting, but also that they fear for their personal safety. You’re well-versed in dealing with complaints about harassment and bullying. What about complaints that raise a risk of someone getting injured? This course will teach you to correctly identify and investigate these special cases — while reducing risks and meeting your legal obligations.

Our workplace investigation training programs can be brought to your organization, and tailored to your workplace or institution's specific challenges and training needs. This is often a very efficient, cost-effective way for multiple individuals to receive training and standardize their investigative processes. Offering sessions in-house also allows you to mix-and-match elements from any of the courses in our curriculum.

Interviewing witnesses can be the toughest part of an investigation. In this workshop, learn crucial skills: building rapport, formulating the right questions,dealing with difficult witnesses (such as the hostile witness, the gossipy witness and the reluctant witness), handling interruptions from relatives, lawyers, etc, and more.

Have you ever gotten stuck during an investigation? Have you struggled with investigations that the traditional model wouldn’t work for — like anonymous complaints, counter-complaints, or complaints of systemic discrimination? This advanced course is for you. Featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases, learn to navigate these complex, “not so textbook” cases.

Navigating difference and diversity isn’t always easy. What jokes are okay – or not okay? What if you use the wrong gender pronoun for someone? How do you ask a question about someone’s religious holiday without offending them? This high-impact, one-day (two part) course will boost your cultural competency and dexterity, and help you establish a more respectful and relaxed work environment.