Click here to purchase your copy of Human Resources Guide to Workplace Investigations, Second Edition, a must-have practical guide to workplace investigations written by leading employment and workplace investigations lawyers Janice Rubin and Christine Thomlinson.

Serious insight for serious situations.

Serious insight for serious situations.

Workplace & Institutional Investigations

Introduction

As the preeminent firm in Canada to focus solely on this complex and challenging type of work, Rubin Thomlinson is synonymous with workplace and institutional investigations — operating with efficiency, sensitivity, and sureness. We are frequently retained to conduct impartial workplace investigations across Canada, in both English and French.

Our expertise in this field is considerable — spanning diverse sectors, provinces, and situations. The definitive text on workplace investigations, Human Resources Guide to Workplace Investigations, was written by Rubin Thomlinson’s managing partners.

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Our approach

Impartial and objective.
We are widely relied upon for our rigour and neutrality, and fiercely protect our workplace investigations’ integrity.

Fact-based.
We do not rely on speculation or presumptions, but on facts, evidence, and carefully considered assessments of credibility.

Legally defensible.
We do not merely investigate: we conduct intelligent, legally sound investigations that hold up to scrutiny if the situation is brought to a tribunal or court.

Humane.
We know how stressful and intimidating an investigation can be. We see workplace investigations as an opportunity to not only ascertain the facts, but to allow all parties to feel heard.

Time-sensitive.
We respect the urgency behind workplace investigations, and conduct our work with constant consideration for efficiency.

Trauma-informed.
We are trained in trauma-informed practice, and are conscious of minimizing any risk of retraumatization while conducting our investigations.

Discreet.
We recognize the sensitive nature of workplace and institutional investigations, and take great care to protect the privacy interests of all involved.

Reputable.
We are honoured to be frequently called upon for our reputation as the foremost firm for workplace and institutional investigations. We take this reputation very seriously, and aim in every investigation to uphold the faith all parties place in us.


Types of complaints

We have conducted high-stakes, high-profile workplace and institutional investigations into the following types of complaints:

  • Sexual harassment
  • Sexual violence
  • Hostile work environment
  • Bullying and psychological harassment
  • Policy breaches
  • Statutory violations
  • Racial harassment and workplace discrimination
  • Code of conduct violations and other employee misconduct
  • Abuse of authority
  • Conflict of interest
  • Financial impropriety
  • Academic misconduct
  • Incivility
  • Systemic discrimination


Investigative challenges

We have considerable expertise with the following investigative challenges:

  • Anonymous complaints
  • Allegations of sexual harassment without a witness
  • Anonymous complaints to a board
  • Historical allegations
  • Allegations shared in confidence
  • Rumours of harassment or misconduct
  • Multiple complainants
  • Complaints from both sides
  • New allegations made during the course of an investigation
  • Complainants who recant
  • Public allegations


Sectors of experience

We have conducted workplace and institutional investigations across Canada in the following sectors:

  • Financial services
  • Professional services firms
  • Media, entertainment & culture
  • Advertising and marketing
  • Sports organizations
  • Retail companies
  • IT and technology
  • Universities and colleges
  • Public and private/independent schools
  • School boards
  • Unions
  • Government & municipalities
  • Not-for-profit organizations
  • Healthcare and hospitals
  • Policing
  • Property management and condo boards
  • Manufacturing
  • Transportation
  • Aerospace
  • Mining and construction
  • Telecommunications


Related services

In addition to traditional workplace investigations, we are also often asked to utilize our investigative expertise and insight to assist our clients in addressing workplace issues in other ways, such as:

Workplace assessments
We strategically and sensitively gather information on the culture, practices or behaviour in the workplace, and pinpoint the root causes of conflicts or issues.
Learn more

Investigation support
We provide guidance, insight and second opinions to in-house workplace investigators regarding legal requirements, best practices and how to correctly respond to unexpected challenges in a workplace or institutional investigation.
Learn more

Training for HR, managers and internal counsel
We provide a range of workplace investigation training courses, as well as customized training, so organizations are better equipped to address complaints of workplace sexual harassment, bullying, misconduct, and other types of workplace issues.
Learn more