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Serious insight for serious situations.

Serious insight for serious situations.

Key considerations when preparing for a workplace assessment

Workplace assessments have emerged as a popular and very useful tool to proactively address and respond to concerns in the workplace. It is quite often used to gather information about culture, practices, or behaviours in the workplace, to identify the cause of conflicts, or to identify potential opportunities for improvement in particular areas…

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Identifying and managing groupthink in workplace investigations

Several of my investigations have led me to reflect on the phenomenon of “groupthink,” and how it impacts the workplace and intrudes upon workplace investigations. Groupthink is a term that was first coined by social psychologist Irving Janis, and refers to a group that, when working together, strives for harmony and consensus above all else.

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The art of interviewing: Drawing inspiration from Oprah

On the evening of Sunday, March 7, I, along with 17 million other people, tuned in to watch Oprah’s interview of Prince Harry and Meghan Markle. I am the first to admit that I wanted to hear all the details about their decision to step back as “senior” members of the Royal Family, but as an investigator, I also was also interested in how Oprah approached the interview – how she asked her questions, what she asked, and how Harry and Meghan would respond.

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Virtual investigations: The good, the bad, and the future?

I must admit that pre-COVID-19, I was wary to conduct investigations virtually. This had more to do with my own discomfort with technology and videoconference platforms than anything else. Now, more than six months into the pandemic, it is hard to deny that virtual investigations may be around for the long haul. Below are some of our observations regarding conducting investigations remotely.

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The booze blog

Alcohol and work events often don’t mix well. Some know this from personal experience. Others, like us, are called upon to investigate allegations arising from work events at which alcohol and “good times” were flowing freely.  It will come as no surprise that, as workplace investigators, the issue of alcohol consumption and intoxication pops up with some frequency in our work.

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