Course details
*Previously known as "Basic Workplace Investigation Techniques," the workshop's content remains unchanged.
COURSE FEE
$2,950 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a three-day course.
Online runs from 10:00 a.m. – 5:00 p.m. (EST/EDT).
In-person runs from 9:00 a.m. – 4:00 p.m. (EST/EDT).
PREREQUISITES
None.
About this course
If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you are not alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.
Participants will also receive a copy of Human Resources Guide to Workplace Investigations, Second Edition — the definitive text authored by Janice Rubin and Christine Thomlinson. This will be shipped to participants upon completion of the course.
What you'll learn
- Which legal requirements and human resources considerations trigger an investigation
- Whether an investigation should be conducted internally or externally
- How to plan your investigation and set up your process
- How to determine your mandate
- What to include in pre-investigation communication to the parties
- Who to interview, and in what order
- How to prepare for and conduct investigation interviews
- How to collect and record evidence
- How to approach decision making
- How to avoid common investigation pitfalls
- How to write a thorough and defensible report that will “stick”
- How to organize your report and what to include in it
- How to deal with credibility issues
- How to deal with tricky evidentiary issues
- How to avoid common reporting pitfalls
In addition to reviewing the substantive principals associated with conducting a workplace investigation, participants are provided with the opportunity to experience a workplace investigation from initiation through to resolution. Through the use of actors and a prepared fact-pattern, complete with file documents and background materials, we simulate an actual investigation, including conducting interviews with the parties and witnesses and analysis of the evidence. This course allows participants to not only understand the fundamentals of workplace investigations, but to experience an investigation first-hand, with opportunities for participants to play the role of investigator.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 17.5 Professionalism Hours
Testimonials
This course was highly relevant to the work I do in our hospital, and it helped me increase my effectiveness as an investigator. The course materials, and teacher were excellent, the pace of the course was ideal, and the discussions during the training were rich and pertinent to the whole experience. Highly recommend!
– Dr. Smita Halder, Senior Medical Officer, Hamilton Health Sciences
This practical, well-structured course enhanced my knowledge and expertise concerning workplace investigations. The instructor very effectively tailored her teaching and responses to individuals with sector-specific inquiries, while also making them applicable for participants in different sectors. The material was efficiently delivered with maximum value.
– Benjamin Gillard, Member of Diocesan Response Team, Anglican Diocese of Toronto
This was one of the best courses I've taken in a long time! A solid overview of the investigation process. The course was very informative, organized, and interactive, and the instructors were amazing! I will be integrating the processes and techniques learned into my future workplace investigations. I would recommend the course to anyone that does investigations, whether you are just starting out or have years of experience.
– Lisa Parent, Director, People & Culture, DLH Group
I only have positive things to say about the Workplace Investigation Fundamentals course through Rubin Thomlinson Workplace Training Inc. The material, course structure, and facilitators were all exceptional. There was a balance between theory, practical application exercises, and simulations that made for an engaging and educational three days. I would highly recommend everyone interested or involved in investigations to take this course.
– Rachel Wehrmann, CPHR HR Advisor, First West Credit Union
As an educator of more than 30 years, and having taken numerous professional learning courses, I can state with all sincerity that the Workplace Investigation Fundamentals course was one of the best courses that I have taken. Interesting case studies, engaging presenters, and opportunities to share ideas with people from diverse professional backgrounds helped to create a fulsome conversation that allowed for a far greater understanding of the content. Thank you for the experience!
– Gene Doray, Principal, School District 83, North Okanagan-Shuswap
Rubin Thomlinson’s Workplace Investigation Fundamentals course was an amazing experience. It really helped expand my understanding of how a workplace investigation is conducted, taught me insightful skills to be used during investigation interviews, and provided a clear understanding of how to write investigation reports. This three-day course was facilitated impeccably and kept me engaged the whole time. I would highly recommend taking this course and am looking forward to continuing my education through this firm’s course offerings.
– Jordyn Harpell, Labour Relations Coordinator, Faculty Relations Office, Queen’s University
About our facilitators
Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues.
Learn more about Christine here.
Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Elizabeth Bingham is a partner at Rubin Thomlinson LLP and brings a high level of skillfulness to her work. She is proficient in handling cases with challenging factors such as potentially contradictory evidence, reluctant interviewees, disability, mental health, and class. Her expertise includes investigations into complaints of harassment, discrimination, and other forms of misconduct within the education sector.
Learn more about Elizabeth here.
Dana J. Campbell-Stevens is a partner at Rubin Thomlinson LLP. With over 10 years’ combined experience in Ontario and the Caribbean, and a background in litigation and mediation, Dana has excellent investigative and fact-finding skills, and a keen ability to handle emotionally-charged situations. Her expertise is in conducting racial discrimination investigations, mediations, and workplace restoration processes that are triggered by complex issues in the workplace.
Learn more about Dana here.
Course details
*Previously known as "Basic Workplace Investigation Techniques," the workshop's content remains unchanged.
COURSE FEE
$2,950 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a three-day course.
Online runs from 10:00 a.m. – 5:00 p.m. (EST/EDT).
In-person runs from 9:00 a.m. – 4:00 p.m. (EST/EDT).
PREREQUISITES
None.
About this course
If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you are not alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.
Participants will also receive a copy of Human Resources Guide to Workplace Investigations, Second Edition — the definitive text authored by Janice Rubin and Christine Thomlinson. This will be shipped to participants upon completion of the course.
What you'll learn
- Which legal requirements and human resources considerations trigger an investigation
- Whether an investigation should be conducted internally or externally
- How to plan your investigation and set up your process
- How to determine your mandate
- What to include in pre-investigation communication to the parties
- Who to interview, and in what order
- How to prepare for and conduct investigation interviews
- How to collect and record evidence
- How to approach decision making
- How to avoid common investigation pitfalls
- How to write a thorough and defensible report that will “stick”
- How to organize your report and what to include in it
- How to deal with credibility issues
- How to deal with tricky evidentiary issues
- How to avoid common reporting pitfalls
In addition to reviewing the substantive principals associated with conducting a workplace investigation, participants are provided with the opportunity to experience a workplace investigation from initiation through to resolution. Through the use of actors and a prepared fact-pattern, complete with file documents and background materials, we simulate an actual investigation, including conducting interviews with the parties and witnesses and analysis of the evidence. This course allows participants to not only understand the fundamentals of workplace investigations, but to experience an investigation first-hand, with opportunities for participants to play the role of investigator.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 17.5 Professionalism Hours
Testimonials
This course was highly relevant to the work I do in our hospital, and it helped me increase my effectiveness as an investigator. The course materials, and teacher were excellent, the pace of the course was ideal, and the discussions during the training were rich and pertinent to the whole experience. Highly recommend!
– Dr. Smita Halder, Senior Medical Officer, Hamilton Health Sciences
This practical, well-structured course enhanced my knowledge and expertise concerning workplace investigations. The instructor very effectively tailored her teaching and responses to individuals with sector-specific inquiries, while also making them applicable for participants in different sectors. The material was efficiently delivered with maximum value.
– Benjamin Gillard, Member of Diocesan Response Team, Anglican Diocese of Toronto
This was one of the best courses I've taken in a long time! A solid overview of the investigation process. The course was very informative, organized, and interactive, and the instructors were amazing! I will be integrating the processes and techniques learned into my future workplace investigations. I would recommend the course to anyone that does investigations, whether you are just starting out or have years of experience.
– Lisa Parent, Director, People & Culture, DLH Group
I only have positive things to say about the Workplace Investigation Fundamentals course through Rubin Thomlinson Workplace Training Inc. The material, course structure, and facilitators were all exceptional. There was a balance between theory, practical application exercises, and simulations that made for an engaging and educational three days. I would highly recommend everyone interested or involved in investigations to take this course.
– Rachel Wehrmann, CPHR HR Advisor, First West Credit Union
As an educator of more than 30 years, and having taken numerous professional learning courses, I can state with all sincerity that the Workplace Investigation Fundamentals course was one of the best courses that I have taken. Interesting case studies, engaging presenters, and opportunities to share ideas with people from diverse professional backgrounds helped to create a fulsome conversation that allowed for a far greater understanding of the content. Thank you for the experience!
– Gene Doray, Principal, School District 83, North Okanagan-Shuswap
Rubin Thomlinson’s Workplace Investigation Fundamentals course was an amazing experience. It really helped expand my understanding of how a workplace investigation is conducted, taught me insightful skills to be used during investigation interviews, and provided a clear understanding of how to write investigation reports. This three-day course was facilitated impeccably and kept me engaged the whole time. I would highly recommend taking this course and am looking forward to continuing my education through this firm’s course offerings.
– Jordyn Harpell, Labour Relations Coordinator, Faculty Relations Office, Queen’s University
About our facilitators
Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues.
Learn more about Christine here.
Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Elizabeth Bingham is a partner at Rubin Thomlinson LLP and brings a high level of skillfulness to her work. She is proficient in handling cases with challenging factors such as potentially contradictory evidence, reluctant interviewees, disability, mental health, and class. Her expertise includes investigations into complaints of harassment, discrimination, and other forms of misconduct within the education sector.
Learn more about Elizabeth here.
Dana J. Campbell-Stevens is a partner at Rubin Thomlinson LLP. With over 10 years’ combined experience in Ontario and the Caribbean, and a background in litigation and mediation, Dana has excellent investigative and fact-finding skills, and a keen ability to handle emotionally-charged situations. Her expertise is in conducting racial discrimination investigations, mediations, and workplace restoration processes that are triggered by complex issues in the workplace.
Learn more about Dana here.
Course details
*Previously known as "Basic Workplace Investigation Techniques," the workshop's content remains unchanged.
COURSE FEE
$2,950 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a three-day course.
Online runs from 10:00 a.m. – 5:00 p.m. (EST/EDT).
In-person runs from 9:00 a.m. – 4:00 p.m. (EST/EDT).
PREREQUISITES
None.
About this course
If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you are not alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.
Participants will also receive a copy of Human Resources Guide to Workplace Investigations, Second Edition — the definitive text authored by Janice Rubin and Christine Thomlinson. This will be shipped to participants upon completion of the course.
What you'll learn
- Which legal requirements and human resources considerations trigger an investigation
- Whether an investigation should be conducted internally or externally
- How to plan your investigation and set up your process
- How to determine your mandate
- What to include in pre-investigation communication to the parties
- Who to interview, and in what order
- How to prepare for and conduct investigation interviews
- How to collect and record evidence
- How to approach decision making
- How to avoid common investigation pitfalls
- How to write a thorough and defensible report that will “stick”
- How to organize your report and what to include in it
- How to deal with credibility issues
- How to deal with tricky evidentiary issues
- How to avoid common reporting pitfalls
In addition to reviewing the substantive principals associated with conducting a workplace investigation, participants are provided with the opportunity to experience a workplace investigation from initiation through to resolution. Through the use of actors and a prepared fact-pattern, complete with file documents and background materials, we simulate an actual investigation, including conducting interviews with the parties and witnesses and analysis of the evidence. This course allows participants to not only understand the fundamentals of workplace investigations, but to experience an investigation first-hand, with opportunities for participants to play the role of investigator.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 17.5 Professionalism Hours
Testimonials
This course was highly relevant to the work I do in our hospital, and it helped me increase my effectiveness as an investigator. The course materials, and teacher were excellent, the pace of the course was ideal, and the discussions during the training were rich and pertinent to the whole experience. Highly recommend!
– Dr. Smita Halder, Senior Medical Officer, Hamilton Health Sciences
This practical, well-structured course enhanced my knowledge and expertise concerning workplace investigations. The instructor very effectively tailored her teaching and responses to individuals with sector-specific inquiries, while also making them applicable for participants in different sectors. The material was efficiently delivered with maximum value.
– Benjamin Gillard, Member of Diocesan Response Team, Anglican Diocese of Toronto
This was one of the best courses I've taken in a long time! A solid overview of the investigation process. The course was very informative, organized, and interactive, and the instructors were amazing! I will be integrating the processes and techniques learned into my future workplace investigations. I would recommend the course to anyone that does investigations, whether you are just starting out or have years of experience.
– Lisa Parent, Director, People & Culture, DLH Group
I only have positive things to say about the Workplace Investigation Fundamentals course through Rubin Thomlinson Workplace Training Inc. The material, course structure, and facilitators were all exceptional. There was a balance between theory, practical application exercises, and simulations that made for an engaging and educational three days. I would highly recommend everyone interested or involved in investigations to take this course.
– Rachel Wehrmann, CPHR HR Advisor, First West Credit Union
As an educator of more than 30 years, and having taken numerous professional learning courses, I can state with all sincerity that the Workplace Investigation Fundamentals course was one of the best courses that I have taken. Interesting case studies, engaging presenters, and opportunities to share ideas with people from diverse professional backgrounds helped to create a fulsome conversation that allowed for a far greater understanding of the content. Thank you for the experience!
– Gene Doray, Principal, School District 83, North Okanagan-Shuswap
Rubin Thomlinson’s Workplace Investigation Fundamentals course was an amazing experience. It really helped expand my understanding of how a workplace investigation is conducted, taught me insightful skills to be used during investigation interviews, and provided a clear understanding of how to write investigation reports. This three-day course was facilitated impeccably and kept me engaged the whole time. I would highly recommend taking this course and am looking forward to continuing my education through this firm’s course offerings.
– Jordyn Harpell, Labour Relations Coordinator, Faculty Relations Office, Queen’s University
About our facilitators
Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues.
Learn more about Christine here.
Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Elizabeth Bingham is a partner at Rubin Thomlinson LLP and brings a high level of skillfulness to her work. She is proficient in handling cases with challenging factors such as potentially contradictory evidence, reluctant interviewees, disability, mental health, and class. Her expertise includes investigations into complaints of harassment, discrimination, and other forms of misconduct within the education sector.
Learn more about Elizabeth here.
Dana J. Campbell-Stevens is a partner at Rubin Thomlinson LLP. With over 10 years’ combined experience in Ontario and the Caribbean, and a background in litigation and mediation, Dana has excellent investigative and fact-finding skills, and a keen ability to handle emotionally-charged situations. Her expertise is in conducting racial discrimination investigations, mediations, and workplace restoration processes that are triggered by complex issues in the workplace.
Learn more about Dana here.
Course details
*Previously known as "Basic Workplace Investigation Techniques," the workshop's content remains unchanged.
COURSE FEE
$2,950 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a three-day course.
Online runs from 10:00 a.m. – 5:00 p.m. (EST/EDT).
In-person runs from 9:00 a.m. – 4:00 p.m. (EST/EDT).
PREREQUISITES
None.
About this course
If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you are not alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.
Participants will also receive a copy of Human Resources Guide to Workplace Investigations, Second Edition — the definitive text authored by Janice Rubin and Christine Thomlinson. This will be shipped to participants upon completion of the course.
What you'll learn
- Which legal requirements and human resources considerations trigger an investigation
- Whether an investigation should be conducted internally or externally
- How to plan your investigation and set up your process
- How to determine your mandate
- What to include in pre-investigation communication to the parties
- Who to interview, and in what order
- How to prepare for and conduct investigation interviews
- How to collect and record evidence
- How to approach decision making
- How to avoid common investigation pitfalls
- How to write a thorough and defensible report that will “stick”
- How to organize your report and what to include in it
- How to deal with credibility issues
- How to deal with tricky evidentiary issues
- How to avoid common reporting pitfalls
In addition to reviewing the substantive principals associated with conducting a workplace investigation, participants are provided with the opportunity to experience a workplace investigation from initiation through to resolution. Through the use of actors and a prepared fact-pattern, complete with file documents and background materials, we simulate an actual investigation, including conducting interviews with the parties and witnesses and analysis of the evidence. This course allows participants to not only understand the fundamentals of workplace investigations, but to experience an investigation first-hand, with opportunities for participants to play the role of investigator.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 17.5 Professionalism Hours
Testimonials
This course was highly relevant to the work I do in our hospital, and it helped me increase my effectiveness as an investigator. The course materials, and teacher were excellent, the pace of the course was ideal, and the discussions during the training were rich and pertinent to the whole experience. Highly recommend!
– Dr. Smita Halder, Senior Medical Officer, Hamilton Health Sciences
This practical, well-structured course enhanced my knowledge and expertise concerning workplace investigations. The instructor very effectively tailored her teaching and responses to individuals with sector-specific inquiries, while also making them applicable for participants in different sectors. The material was efficiently delivered with maximum value.
– Benjamin Gillard, Member of Diocesan Response Team, Anglican Diocese of Toronto
This was one of the best courses I've taken in a long time! A solid overview of the investigation process. The course was very informative, organized, and interactive, and the instructors were amazing! I will be integrating the processes and techniques learned into my future workplace investigations. I would recommend the course to anyone that does investigations, whether you are just starting out or have years of experience.
– Lisa Parent, Director, People & Culture, DLH Group
I only have positive things to say about the Workplace Investigation Fundamentals course through Rubin Thomlinson Workplace Training Inc. The material, course structure, and facilitators were all exceptional. There was a balance between theory, practical application exercises, and simulations that made for an engaging and educational three days. I would highly recommend everyone interested or involved in investigations to take this course.
– Rachel Wehrmann, CPHR HR Advisor, First West Credit Union
As an educator of more than 30 years, and having taken numerous professional learning courses, I can state with all sincerity that the Workplace Investigation Fundamentals course was one of the best courses that I have taken. Interesting case studies, engaging presenters, and opportunities to share ideas with people from diverse professional backgrounds helped to create a fulsome conversation that allowed for a far greater understanding of the content. Thank you for the experience!
– Gene Doray, Principal, School District 83, North Okanagan-Shuswap
Rubin Thomlinson’s Workplace Investigation Fundamentals course was an amazing experience. It really helped expand my understanding of how a workplace investigation is conducted, taught me insightful skills to be used during investigation interviews, and provided a clear understanding of how to write investigation reports. This three-day course was facilitated impeccably and kept me engaged the whole time. I would highly recommend taking this course and am looking forward to continuing my education through this firm’s course offerings.
– Jordyn Harpell, Labour Relations Coordinator, Faculty Relations Office, Queen’s University
About our facilitators
Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues.
Learn more about Christine here.
Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Elizabeth Bingham is a partner at Rubin Thomlinson LLP and brings a high level of skillfulness to her work. She is proficient in handling cases with challenging factors such as potentially contradictory evidence, reluctant interviewees, disability, mental health, and class. Her expertise includes investigations into complaints of harassment, discrimination, and other forms of misconduct within the education sector.
Learn more about Elizabeth here.
Dana J. Campbell-Stevens is a partner at Rubin Thomlinson LLP. With over 10 years’ combined experience in Ontario and the Caribbean, and a background in litigation and mediation, Dana has excellent investigative and fact-finding skills, and a keen ability to handle emotionally-charged situations. Her expertise is in conducting racial discrimination investigations, mediations, and workplace restoration processes that are triggered by complex issues in the workplace.
Learn more about Dana here.
Course details
*Previously known as "Basic Workplace Investigation Techniques," the workshop's content remains unchanged.
COURSE FEE
$2,950 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a three-day course.
Online runs from 10:00 a.m. – 5:00 p.m. (EST/EDT).
In-person runs from 9:00 a.m. – 4:00 p.m. (EST/EDT).
PREREQUISITES
None.
About this course
If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you are not alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.
Participants will also receive a copy of Human Resources Guide to Workplace Investigations, Second Edition — the definitive text authored by Janice Rubin and Christine Thomlinson. This will be shipped to participants upon completion of the course.
What you'll learn
- Which legal requirements and human resources considerations trigger an investigation
- Whether an investigation should be conducted internally or externally
- How to plan your investigation and set up your process
- How to determine your mandate
- What to include in pre-investigation communication to the parties
- Who to interview, and in what order
- How to prepare for and conduct investigation interviews
- How to collect and record evidence
- How to approach decision making
- How to avoid common investigation pitfalls
- How to write a thorough and defensible report that will “stick”
- How to organize your report and what to include in it
- How to deal with credibility issues
- How to deal with tricky evidentiary issues
- How to avoid common reporting pitfalls
In addition to reviewing the substantive principals associated with conducting a workplace investigation, participants are provided with the opportunity to experience a workplace investigation from initiation through to resolution. Through the use of actors and a prepared fact-pattern, complete with file documents and background materials, we simulate an actual investigation, including conducting interviews with the parties and witnesses and analysis of the evidence. This course allows participants to not only understand the fundamentals of workplace investigations, but to experience an investigation first-hand, with opportunities for participants to play the role of investigator.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 17.5 Professionalism Hours
Testimonials
This course was highly relevant to the work I do in our hospital, and it helped me increase my effectiveness as an investigator. The course materials, and teacher were excellent, the pace of the course was ideal, and the discussions during the training were rich and pertinent to the whole experience. Highly recommend!
– Dr. Smita Halder, Senior Medical Officer, Hamilton Health Sciences
This practical, well-structured course enhanced my knowledge and expertise concerning workplace investigations. The instructor very effectively tailored her teaching and responses to individuals with sector-specific inquiries, while also making them applicable for participants in different sectors. The material was efficiently delivered with maximum value.
– Benjamin Gillard, Member of Diocesan Response Team, Anglican Diocese of Toronto
This was one of the best courses I've taken in a long time! A solid overview of the investigation process. The course was very informative, organized, and interactive, and the instructors were amazing! I will be integrating the processes and techniques learned into my future workplace investigations. I would recommend the course to anyone that does investigations, whether you are just starting out or have years of experience.
– Lisa Parent, Director, People & Culture, DLH Group
I only have positive things to say about the Workplace Investigation Fundamentals course through Rubin Thomlinson Workplace Training Inc. The material, course structure, and facilitators were all exceptional. There was a balance between theory, practical application exercises, and simulations that made for an engaging and educational three days. I would highly recommend everyone interested or involved in investigations to take this course.
– Rachel Wehrmann, CPHR HR Advisor, First West Credit Union
As an educator of more than 30 years, and having taken numerous professional learning courses, I can state with all sincerity that the Workplace Investigation Fundamentals course was one of the best courses that I have taken. Interesting case studies, engaging presenters, and opportunities to share ideas with people from diverse professional backgrounds helped to create a fulsome conversation that allowed for a far greater understanding of the content. Thank you for the experience!
– Gene Doray, Principal, School District 83, North Okanagan-Shuswap
Rubin Thomlinson’s Workplace Investigation Fundamentals course was an amazing experience. It really helped expand my understanding of how a workplace investigation is conducted, taught me insightful skills to be used during investigation interviews, and provided a clear understanding of how to write investigation reports. This three-day course was facilitated impeccably and kept me engaged the whole time. I would highly recommend taking this course and am looking forward to continuing my education through this firm’s course offerings.
– Jordyn Harpell, Labour Relations Coordinator, Faculty Relations Office, Queen’s University
About our facilitators
Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues.
Learn more about Christine here.
Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Elizabeth Bingham is a partner at Rubin Thomlinson LLP and brings a high level of skillfulness to her work. She is proficient in handling cases with challenging factors such as potentially contradictory evidence, reluctant interviewees, disability, mental health, and class. Her expertise includes investigations into complaints of harassment, discrimination, and other forms of misconduct within the education sector.
Learn more about Elizabeth here.
Dana J. Campbell-Stevens is a partner at Rubin Thomlinson LLP. With over 10 years’ combined experience in Ontario and the Caribbean, and a background in litigation and mediation, Dana has excellent investigative and fact-finding skills, and a keen ability to handle emotionally-charged situations. Her expertise is in conducting racial discrimination investigations, mediations, and workplace restoration processes that are triggered by complex issues in the workplace.
Learn more about Dana here.
Course details
*Previously known as "Basic Workplace Investigation Techniques," the workshop's content remains unchanged.
COURSE FEE
$2,950 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a three-day course.
Online runs from 10:00 a.m. – 5:00 p.m. (EST/EDT).
In-person runs from 9:00 a.m. – 4:00 p.m. (EST/EDT).
PREREQUISITES
None.
About this course
If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you are not alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.
Participants will also receive a copy of Human Resources Guide to Workplace Investigations, Second Edition — the definitive text authored by Janice Rubin and Christine Thomlinson. This will be shipped to participants upon completion of the course.
What you'll learn
- Which legal requirements and human resources considerations trigger an investigation
- Whether an investigation should be conducted internally or externally
- How to plan your investigation and set up your process
- How to determine your mandate
- What to include in pre-investigation communication to the parties
- Who to interview, and in what order
- How to prepare for and conduct investigation interviews
- How to collect and record evidence
- How to approach decision making
- How to avoid common investigation pitfalls
- How to write a thorough and defensible report that will “stick”
- How to organize your report and what to include in it
- How to deal with credibility issues
- How to deal with tricky evidentiary issues
- How to avoid common reporting pitfalls
In addition to reviewing the substantive principals associated with conducting a workplace investigation, participants are provided with the opportunity to experience a workplace investigation from initiation through to resolution. Through the use of actors and a prepared fact-pattern, complete with file documents and background materials, we simulate an actual investigation, including conducting interviews with the parties and witnesses and analysis of the evidence. This course allows participants to not only understand the fundamentals of workplace investigations, but to experience an investigation first-hand, with opportunities for participants to play the role of investigator.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 17.5 Professionalism Hours
Testimonials
This course was highly relevant to the work I do in our hospital, and it helped me increase my effectiveness as an investigator. The course materials, and teacher were excellent, the pace of the course was ideal, and the discussions during the training were rich and pertinent to the whole experience. Highly recommend!
– Dr. Smita Halder, Senior Medical Officer, Hamilton Health Sciences
This practical, well-structured course enhanced my knowledge and expertise concerning workplace investigations. The instructor very effectively tailored her teaching and responses to individuals with sector-specific inquiries, while also making them applicable for participants in different sectors. The material was efficiently delivered with maximum value.
– Benjamin Gillard, Member of Diocesan Response Team, Anglican Diocese of Toronto
This was one of the best courses I've taken in a long time! A solid overview of the investigation process. The course was very informative, organized, and interactive, and the instructors were amazing! I will be integrating the processes and techniques learned into my future workplace investigations. I would recommend the course to anyone that does investigations, whether you are just starting out or have years of experience.
– Lisa Parent, Director, People & Culture, DLH Group
I only have positive things to say about the Workplace Investigation Fundamentals course through Rubin Thomlinson Workplace Training Inc. The material, course structure, and facilitators were all exceptional. There was a balance between theory, practical application exercises, and simulations that made for an engaging and educational three days. I would highly recommend everyone interested or involved in investigations to take this course.
– Rachel Wehrmann, CPHR HR Advisor, First West Credit Union
As an educator of more than 30 years, and having taken numerous professional learning courses, I can state with all sincerity that the Workplace Investigation Fundamentals course was one of the best courses that I have taken. Interesting case studies, engaging presenters, and opportunities to share ideas with people from diverse professional backgrounds helped to create a fulsome conversation that allowed for a far greater understanding of the content. Thank you for the experience!
– Gene Doray, Principal, School District 83, North Okanagan-Shuswap
Rubin Thomlinson’s Workplace Investigation Fundamentals course was an amazing experience. It really helped expand my understanding of how a workplace investigation is conducted, taught me insightful skills to be used during investigation interviews, and provided a clear understanding of how to write investigation reports. This three-day course was facilitated impeccably and kept me engaged the whole time. I would highly recommend taking this course and am looking forward to continuing my education through this firm’s course offerings.
– Jordyn Harpell, Labour Relations Coordinator, Faculty Relations Office, Queen’s University
About our facilitators
Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues.
Learn more about Christine here.
Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Elizabeth Bingham is a partner at Rubin Thomlinson LLP and brings a high level of skillfulness to her work. She is proficient in handling cases with challenging factors such as potentially contradictory evidence, reluctant interviewees, disability, mental health, and class. Her expertise includes investigations into complaints of harassment, discrimination, and other forms of misconduct within the education sector.
Learn more about Elizabeth here.
Dana J. Campbell-Stevens is a partner at Rubin Thomlinson LLP. With over 10 years’ combined experience in Ontario and the Caribbean, and a background in litigation and mediation, Dana has excellent investigative and fact-finding skills, and a keen ability to handle emotionally-charged situations. Her expertise is in conducting racial discrimination investigations, mediations, and workplace restoration processes that are triggered by complex issues in the workplace.
Learn more about Dana here.
Course details
*Previously known as "Basic Workplace Investigation Techniques," the workshop's content remains unchanged.
COURSE FEE
$2,950 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a three-day course.
Online runs from 10:00 a.m. – 5:00 p.m. (EST/EDT).
In-person runs from 9:00 a.m. – 4:00 p.m. (EST/EDT).
PREREQUISITES
None.
About this course
If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you are not alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.
Participants will also receive a copy of Human Resources Guide to Workplace Investigations, Second Edition — the definitive text authored by Janice Rubin and Christine Thomlinson. This will be shipped to participants upon completion of the course.
What you'll learn
- Which legal requirements and human resources considerations trigger an investigation
- Whether an investigation should be conducted internally or externally
- How to plan your investigation and set up your process
- How to determine your mandate
- What to include in pre-investigation communication to the parties
- Who to interview, and in what order
- How to prepare for and conduct investigation interviews
- How to collect and record evidence
- How to approach decision making
- How to avoid common investigation pitfalls
- How to write a thorough and defensible report that will “stick”
- How to organize your report and what to include in it
- How to deal with credibility issues
- How to deal with tricky evidentiary issues
- How to avoid common reporting pitfalls
In addition to reviewing the substantive principals associated with conducting a workplace investigation, participants are provided with the opportunity to experience a workplace investigation from initiation through to resolution. Through the use of actors and a prepared fact-pattern, complete with file documents and background materials, we simulate an actual investigation, including conducting interviews with the parties and witnesses and analysis of the evidence. This course allows participants to not only understand the fundamentals of workplace investigations, but to experience an investigation first-hand, with opportunities for participants to play the role of investigator.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 17.5 Professionalism Hours
Testimonials
This course was highly relevant to the work I do in our hospital, and it helped me increase my effectiveness as an investigator. The course materials, and teacher were excellent, the pace of the course was ideal, and the discussions during the training were rich and pertinent to the whole experience. Highly recommend!
– Dr. Smita Halder, Senior Medical Officer, Hamilton Health Sciences
This practical, well-structured course enhanced my knowledge and expertise concerning workplace investigations. The instructor very effectively tailored her teaching and responses to individuals with sector-specific inquiries, while also making them applicable for participants in different sectors. The material was efficiently delivered with maximum value.
– Benjamin Gillard, Member of Diocesan Response Team, Anglican Diocese of Toronto
This was one of the best courses I've taken in a long time! A solid overview of the investigation process. The course was very informative, organized, and interactive, and the instructors were amazing! I will be integrating the processes and techniques learned into my future workplace investigations. I would recommend the course to anyone that does investigations, whether you are just starting out or have years of experience.
– Lisa Parent, Director, People & Culture, DLH Group
I only have positive things to say about the Workplace Investigation Fundamentals course through Rubin Thomlinson Workplace Training Inc. The material, course structure, and facilitators were all exceptional. There was a balance between theory, practical application exercises, and simulations that made for an engaging and educational three days. I would highly recommend everyone interested or involved in investigations to take this course.
– Rachel Wehrmann, CPHR HR Advisor, First West Credit Union
As an educator of more than 30 years, and having taken numerous professional learning courses, I can state with all sincerity that the Workplace Investigation Fundamentals course was one of the best courses that I have taken. Interesting case studies, engaging presenters, and opportunities to share ideas with people from diverse professional backgrounds helped to create a fulsome conversation that allowed for a far greater understanding of the content. Thank you for the experience!
– Gene Doray, Principal, School District 83, North Okanagan-Shuswap
Rubin Thomlinson’s Workplace Investigation Fundamentals course was an amazing experience. It really helped expand my understanding of how a workplace investigation is conducted, taught me insightful skills to be used during investigation interviews, and provided a clear understanding of how to write investigation reports. This three-day course was facilitated impeccably and kept me engaged the whole time. I would highly recommend taking this course and am looking forward to continuing my education through this firm’s course offerings.
– Jordyn Harpell, Labour Relations Coordinator, Faculty Relations Office, Queen’s University
About our facilitators
Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues.
Learn more about Christine here.
Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Elizabeth Bingham is a partner at Rubin Thomlinson LLP and brings a high level of skillfulness to her work. She is proficient in handling cases with challenging factors such as potentially contradictory evidence, reluctant interviewees, disability, mental health, and class. Her expertise includes investigations into complaints of harassment, discrimination, and other forms of misconduct within the education sector.
Learn more about Elizabeth here.
Dana J. Campbell-Stevens is a partner at Rubin Thomlinson LLP. With over 10 years’ combined experience in Ontario and the Caribbean, and a background in litigation and mediation, Dana has excellent investigative and fact-finding skills, and a keen ability to handle emotionally-charged situations. Her expertise is in conducting racial discrimination investigations, mediations, and workplace restoration processes that are triggered by complex issues in the workplace.
Learn more about Dana here.
Course details
*Previously known as "Basic Workplace Investigation Techniques," the workshop's content remains unchanged.
COURSE FEE
$2,950 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a three-day course.
Online runs from 10:00 a.m. – 5:00 p.m. (EST/EDT).
In-person runs from 9:00 a.m. – 4:00 p.m. (EST/EDT).
PREREQUISITES
None.
About this course
If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you are not alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.
Participants will also receive a copy of Human Resources Guide to Workplace Investigations, Second Edition — the definitive text authored by Janice Rubin and Christine Thomlinson. This will be shipped to participants upon completion of the course.
What you'll learn
- Which legal requirements and human resources considerations trigger an investigation
- Whether an investigation should be conducted internally or externally
- How to plan your investigation and set up your process
- How to determine your mandate
- What to include in pre-investigation communication to the parties
- Who to interview, and in what order
- How to prepare for and conduct investigation interviews
- How to collect and record evidence
- How to approach decision making
- How to avoid common investigation pitfalls
- How to write a thorough and defensible report that will “stick”
- How to organize your report and what to include in it
- How to deal with credibility issues
- How to deal with tricky evidentiary issues
- How to avoid common reporting pitfalls
In addition to reviewing the substantive principals associated with conducting a workplace investigation, participants are provided with the opportunity to experience a workplace investigation from initiation through to resolution. Through the use of actors and a prepared fact-pattern, complete with file documents and background materials, we simulate an actual investigation, including conducting interviews with the parties and witnesses and analysis of the evidence. This course allows participants to not only understand the fundamentals of workplace investigations, but to experience an investigation first-hand, with opportunities for participants to play the role of investigator.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 17.5 Professionalism Hours
Testimonials
This course was highly relevant to the work I do in our hospital, and it helped me increase my effectiveness as an investigator. The course materials, and teacher were excellent, the pace of the course was ideal, and the discussions during the training were rich and pertinent to the whole experience. Highly recommend!
– Dr. Smita Halder, Senior Medical Officer, Hamilton Health Sciences
This practical, well-structured course enhanced my knowledge and expertise concerning workplace investigations. The instructor very effectively tailored her teaching and responses to individuals with sector-specific inquiries, while also making them applicable for participants in different sectors. The material was efficiently delivered with maximum value.
– Benjamin Gillard, Member of Diocesan Response Team, Anglican Diocese of Toronto
This was one of the best courses I've taken in a long time! A solid overview of the investigation process. The course was very informative, organized, and interactive, and the instructors were amazing! I will be integrating the processes and techniques learned into my future workplace investigations. I would recommend the course to anyone that does investigations, whether you are just starting out or have years of experience.
– Lisa Parent, Director, People & Culture, DLH Group
I only have positive things to say about the Workplace Investigation Fundamentals course through Rubin Thomlinson Workplace Training Inc. The material, course structure, and facilitators were all exceptional. There was a balance between theory, practical application exercises, and simulations that made for an engaging and educational three days. I would highly recommend everyone interested or involved in investigations to take this course.
– Rachel Wehrmann, CPHR HR Advisor, First West Credit Union
As an educator of more than 30 years, and having taken numerous professional learning courses, I can state with all sincerity that the Workplace Investigation Fundamentals course was one of the best courses that I have taken. Interesting case studies, engaging presenters, and opportunities to share ideas with people from diverse professional backgrounds helped to create a fulsome conversation that allowed for a far greater understanding of the content. Thank you for the experience!
– Gene Doray, Principal, School District 83, North Okanagan-Shuswap
Rubin Thomlinson’s Workplace Investigation Fundamentals course was an amazing experience. It really helped expand my understanding of how a workplace investigation is conducted, taught me insightful skills to be used during investigation interviews, and provided a clear understanding of how to write investigation reports. This three-day course was facilitated impeccably and kept me engaged the whole time. I would highly recommend taking this course and am looking forward to continuing my education through this firm’s course offerings.
– Jordyn Harpell, Labour Relations Coordinator, Faculty Relations Office, Queen’s University
About our facilitators
Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues.
Learn more about Christine here.
Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Elizabeth Bingham is a partner at Rubin Thomlinson LLP and brings a high level of skillfulness to her work. She is proficient in handling cases with challenging factors such as potentially contradictory evidence, reluctant interviewees, disability, mental health, and class. Her expertise includes investigations into complaints of harassment, discrimination, and other forms of misconduct within the education sector.
Learn more about Elizabeth here.
Dana J. Campbell-Stevens is a partner at Rubin Thomlinson LLP. With over 10 years’ combined experience in Ontario and the Caribbean, and a background in litigation and mediation, Dana has excellent investigative and fact-finding skills, and a keen ability to handle emotionally-charged situations. Her expertise is in conducting racial discrimination investigations, mediations, and workplace restoration processes that are triggered by complex issues in the workplace.
Learn more about Dana here.
Course details
*Previously known as "Basic Workplace Investigation Techniques," the workshop's content remains unchanged.
COURSE FEE
$2,950 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a three-day course.
Online runs from 10:00 a.m. – 5:00 p.m. (EST/EDT).
In-person runs from 9:00 a.m. – 4:00 p.m. (EST/EDT).
PREREQUISITES
None.
About this course
If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you are not alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.
Participants will also receive a copy of Human Resources Guide to Workplace Investigations, Second Edition — the definitive text authored by Janice Rubin and Christine Thomlinson. This will be shipped to participants upon completion of the course.
What you'll learn
- Which legal requirements and human resources considerations trigger an investigation
- Whether an investigation should be conducted internally or externally
- How to plan your investigation and set up your process
- How to determine your mandate
- What to include in pre-investigation communication to the parties
- Who to interview, and in what order
- How to prepare for and conduct investigation interviews
- How to collect and record evidence
- How to approach decision making
- How to avoid common investigation pitfalls
- How to write a thorough and defensible report that will “stick”
- How to organize your report and what to include in it
- How to deal with credibility issues
- How to deal with tricky evidentiary issues
- How to avoid common reporting pitfalls
In addition to reviewing the substantive principals associated with conducting a workplace investigation, participants are provided with the opportunity to experience a workplace investigation from initiation through to resolution. Through the use of actors and a prepared fact-pattern, complete with file documents and background materials, we simulate an actual investigation, including conducting interviews with the parties and witnesses and analysis of the evidence. This course allows participants to not only understand the fundamentals of workplace investigations, but to experience an investigation first-hand, with opportunities for participants to play the role of investigator.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 17.5 Professionalism Hours
Testimonials
This course was highly relevant to the work I do in our hospital, and it helped me increase my effectiveness as an investigator. The course materials, and teacher were excellent, the pace of the course was ideal, and the discussions during the training were rich and pertinent to the whole experience. Highly recommend!
– Dr. Smita Halder, Senior Medical Officer, Hamilton Health Sciences
This practical, well-structured course enhanced my knowledge and expertise concerning workplace investigations. The instructor very effectively tailored her teaching and responses to individuals with sector-specific inquiries, while also making them applicable for participants in different sectors. The material was efficiently delivered with maximum value.
– Benjamin Gillard, Member of Diocesan Response Team, Anglican Diocese of Toronto
This was one of the best courses I've taken in a long time! A solid overview of the investigation process. The course was very informative, organized, and interactive, and the instructors were amazing! I will be integrating the processes and techniques learned into my future workplace investigations. I would recommend the course to anyone that does investigations, whether you are just starting out or have years of experience.
– Lisa Parent, Director, People & Culture, DLH Group
I only have positive things to say about the Workplace Investigation Fundamentals course through Rubin Thomlinson Workplace Training Inc. The material, course structure, and facilitators were all exceptional. There was a balance between theory, practical application exercises, and simulations that made for an engaging and educational three days. I would highly recommend everyone interested or involved in investigations to take this course.
– Rachel Wehrmann, CPHR HR Advisor, First West Credit Union
As an educator of more than 30 years, and having taken numerous professional learning courses, I can state with all sincerity that the Workplace Investigation Fundamentals course was one of the best courses that I have taken. Interesting case studies, engaging presenters, and opportunities to share ideas with people from diverse professional backgrounds helped to create a fulsome conversation that allowed for a far greater understanding of the content. Thank you for the experience!
– Gene Doray, Principal, School District 83, North Okanagan-Shuswap
Rubin Thomlinson’s Workplace Investigation Fundamentals course was an amazing experience. It really helped expand my understanding of how a workplace investigation is conducted, taught me insightful skills to be used during investigation interviews, and provided a clear understanding of how to write investigation reports. This three-day course was facilitated impeccably and kept me engaged the whole time. I would highly recommend taking this course and am looking forward to continuing my education through this firm’s course offerings.
– Jordyn Harpell, Labour Relations Coordinator, Faculty Relations Office, Queen’s University
About our facilitators
Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues.
Learn more about Christine here.
Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Elizabeth Bingham is a partner at Rubin Thomlinson LLP and brings a high level of skillfulness to her work. She is proficient in handling cases with challenging factors such as potentially contradictory evidence, reluctant interviewees, disability, mental health, and class. Her expertise includes investigations into complaints of harassment, discrimination, and other forms of misconduct within the education sector.
Learn more about Elizabeth here.
Dana J. Campbell-Stevens is a partner at Rubin Thomlinson LLP. With over 10 years’ combined experience in Ontario and the Caribbean, and a background in litigation and mediation, Dana has excellent investigative and fact-finding skills, and a keen ability to handle emotionally-charged situations. Her expertise is in conducting racial discrimination investigations, mediations, and workplace restoration processes that are triggered by complex issues in the workplace.
Learn more about Dana here.
Course details
*Previously known as "Basic Workplace Investigation Techniques," the workshop's content remains unchanged.
COURSE FEE
$2,950 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a three-day course.
Online runs from 10:00 a.m. – 5:00 p.m. (EST/EDT).
In-person runs from 9:00 a.m. – 4:00 p.m. (EST/EDT).
PREREQUISITES
None.
About this course
If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you are not alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.
Participants will also receive a copy of Human Resources Guide to Workplace Investigations, Second Edition — the definitive text authored by Janice Rubin and Christine Thomlinson. This will be shipped to participants upon completion of the course.
What you'll learn
- Which legal requirements and human resources considerations trigger an investigation
- Whether an investigation should be conducted internally or externally
- How to plan your investigation and set up your process
- How to determine your mandate
- What to include in pre-investigation communication to the parties
- Who to interview, and in what order
- How to prepare for and conduct investigation interviews
- How to collect and record evidence
- How to approach decision making
- How to avoid common investigation pitfalls
- How to write a thorough and defensible report that will “stick”
- How to organize your report and what to include in it
- How to deal with credibility issues
- How to deal with tricky evidentiary issues
- How to avoid common reporting pitfalls
In addition to reviewing the substantive principals associated with conducting a workplace investigation, participants are provided with the opportunity to experience a workplace investigation from initiation through to resolution. Through the use of actors and a prepared fact-pattern, complete with file documents and background materials, we simulate an actual investigation, including conducting interviews with the parties and witnesses and analysis of the evidence. This course allows participants to not only understand the fundamentals of workplace investigations, but to experience an investigation first-hand, with opportunities for participants to play the role of investigator.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 17.5 Professionalism Hours
Testimonials
This course was highly relevant to the work I do in our hospital, and it helped me increase my effectiveness as an investigator. The course materials, and teacher were excellent, the pace of the course was ideal, and the discussions during the training were rich and pertinent to the whole experience. Highly recommend!
– Dr. Smita Halder, Senior Medical Officer, Hamilton Health Sciences
This practical, well-structured course enhanced my knowledge and expertise concerning workplace investigations. The instructor very effectively tailored her teaching and responses to individuals with sector-specific inquiries, while also making them applicable for participants in different sectors. The material was efficiently delivered with maximum value.
– Benjamin Gillard, Member of Diocesan Response Team, Anglican Diocese of Toronto
This was one of the best courses I've taken in a long time! A solid overview of the investigation process. The course was very informative, organized, and interactive, and the instructors were amazing! I will be integrating the processes and techniques learned into my future workplace investigations. I would recommend the course to anyone that does investigations, whether you are just starting out or have years of experience.
– Lisa Parent, Director, People & Culture, DLH Group
I only have positive things to say about the Workplace Investigation Fundamentals course through Rubin Thomlinson Workplace Training Inc. The material, course structure, and facilitators were all exceptional. There was a balance between theory, practical application exercises, and simulations that made for an engaging and educational three days. I would highly recommend everyone interested or involved in investigations to take this course.
– Rachel Wehrmann, CPHR HR Advisor, First West Credit Union
As an educator of more than 30 years, and having taken numerous professional learning courses, I can state with all sincerity that the Workplace Investigation Fundamentals course was one of the best courses that I have taken. Interesting case studies, engaging presenters, and opportunities to share ideas with people from diverse professional backgrounds helped to create a fulsome conversation that allowed for a far greater understanding of the content. Thank you for the experience!
– Gene Doray, Principal, School District 83, North Okanagan-Shuswap
Rubin Thomlinson’s Workplace Investigation Fundamentals course was an amazing experience. It really helped expand my understanding of how a workplace investigation is conducted, taught me insightful skills to be used during investigation interviews, and provided a clear understanding of how to write investigation reports. This three-day course was facilitated impeccably and kept me engaged the whole time. I would highly recommend taking this course and am looking forward to continuing my education through this firm’s course offerings.
– Jordyn Harpell, Labour Relations Coordinator, Faculty Relations Office, Queen’s University
About our facilitators
Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues.
Learn more about Christine here.
Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Elizabeth Bingham is a partner at Rubin Thomlinson LLP and brings a high level of skillfulness to her work. She is proficient in handling cases with challenging factors such as potentially contradictory evidence, reluctant interviewees, disability, mental health, and class. Her expertise includes investigations into complaints of harassment, discrimination, and other forms of misconduct within the education sector.
Learn more about Elizabeth here.
Dana J. Campbell-Stevens is a partner at Rubin Thomlinson LLP. With over 10 years’ combined experience in Ontario and the Caribbean, and a background in litigation and mediation, Dana has excellent investigative and fact-finding skills, and a keen ability to handle emotionally-charged situations. Her expertise is in conducting racial discrimination investigations, mediations, and workplace restoration processes that are triggered by complex issues in the workplace.
Learn more about Dana here.
Course details
*Previously known as "Basic Workplace Investigation Techniques," the workshop's content remains unchanged.
COURSE FEE
$2,950 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a three-day course.
Online runs from 10:00 a.m. – 5:00 p.m. (EST/EDT).
In-person runs from 9:00 a.m. – 4:00 p.m. (EST/EDT).
PREREQUISITES
None.
About this course
If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you are not alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.
Participants will also receive a copy of Human Resources Guide to Workplace Investigations, Second Edition — the definitive text authored by Janice Rubin and Christine Thomlinson. This will be shipped to participants upon completion of the course.
What you'll learn
- Which legal requirements and human resources considerations trigger an investigation
- Whether an investigation should be conducted internally or externally
- How to plan your investigation and set up your process
- How to determine your mandate
- What to include in pre-investigation communication to the parties
- Who to interview, and in what order
- How to prepare for and conduct investigation interviews
- How to collect and record evidence
- How to approach decision making
- How to avoid common investigation pitfalls
- How to write a thorough and defensible report that will “stick”
- How to organize your report and what to include in it
- How to deal with credibility issues
- How to deal with tricky evidentiary issues
- How to avoid common reporting pitfalls
In addition to reviewing the substantive principals associated with conducting a workplace investigation, participants are provided with the opportunity to experience a workplace investigation from initiation through to resolution. Through the use of actors and a prepared fact-pattern, complete with file documents and background materials, we simulate an actual investigation, including conducting interviews with the parties and witnesses and analysis of the evidence. This course allows participants to not only understand the fundamentals of workplace investigations, but to experience an investigation first-hand, with opportunities for participants to play the role of investigator.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 17.5 Professionalism Hours
Testimonials
This course was highly relevant to the work I do in our hospital, and it helped me increase my effectiveness as an investigator. The course materials, and teacher were excellent, the pace of the course was ideal, and the discussions during the training were rich and pertinent to the whole experience. Highly recommend!
– Dr. Smita Halder, Senior Medical Officer, Hamilton Health Sciences
This practical, well-structured course enhanced my knowledge and expertise concerning workplace investigations. The instructor very effectively tailored her teaching and responses to individuals with sector-specific inquiries, while also making them applicable for participants in different sectors. The material was efficiently delivered with maximum value.
– Benjamin Gillard, Member of Diocesan Response Team, Anglican Diocese of Toronto
This was one of the best courses I've taken in a long time! A solid overview of the investigation process. The course was very informative, organized, and interactive, and the instructors were amazing! I will be integrating the processes and techniques learned into my future workplace investigations. I would recommend the course to anyone that does investigations, whether you are just starting out or have years of experience.
– Lisa Parent, Director, People & Culture, DLH Group
I only have positive things to say about the Workplace Investigation Fundamentals course through Rubin Thomlinson Workplace Training Inc. The material, course structure, and facilitators were all exceptional. There was a balance between theory, practical application exercises, and simulations that made for an engaging and educational three days. I would highly recommend everyone interested or involved in investigations to take this course.
– Rachel Wehrmann, CPHR HR Advisor, First West Credit Union
As an educator of more than 30 years, and having taken numerous professional learning courses, I can state with all sincerity that the Workplace Investigation Fundamentals course was one of the best courses that I have taken. Interesting case studies, engaging presenters, and opportunities to share ideas with people from diverse professional backgrounds helped to create a fulsome conversation that allowed for a far greater understanding of the content. Thank you for the experience!
– Gene Doray, Principal, School District 83, North Okanagan-Shuswap
Rubin Thomlinson’s Workplace Investigation Fundamentals course was an amazing experience. It really helped expand my understanding of how a workplace investigation is conducted, taught me insightful skills to be used during investigation interviews, and provided a clear understanding of how to write investigation reports. This three-day course was facilitated impeccably and kept me engaged the whole time. I would highly recommend taking this course and am looking forward to continuing my education through this firm’s course offerings.
– Jordyn Harpell, Labour Relations Coordinator, Faculty Relations Office, Queen’s University
About our facilitators
Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues.
Learn more about Christine here.
Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Elizabeth Bingham is a partner at Rubin Thomlinson LLP and brings a high level of skillfulness to her work. She is proficient in handling cases with challenging factors such as potentially contradictory evidence, reluctant interviewees, disability, mental health, and class. Her expertise includes investigations into complaints of harassment, discrimination, and other forms of misconduct within the education sector.
Learn more about Elizabeth here.
Dana J. Campbell-Stevens is a partner at Rubin Thomlinson LLP. With over 10 years’ combined experience in Ontario and the Caribbean, and a background in litigation and mediation, Dana has excellent investigative and fact-finding skills, and a keen ability to handle emotionally-charged situations. Her expertise is in conducting racial discrimination investigations, mediations, and workplace restoration processes that are triggered by complex issues in the workplace.
Learn more about Dana here.
Course details
*Previously known as "Basic Workplace Investigation Techniques," the workshop's content remains unchanged.
COURSE FEE
$2,950 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a three-day course.
Online runs from 10:00 a.m. – 5:00 p.m. (EST/EDT).
In-person runs from 9:00 a.m. – 4:00 p.m. (EST/EDT).
PREREQUISITES
None.
About this course
If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you are not alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.
Participants will also receive a copy of Human Resources Guide to Workplace Investigations, Second Edition — the definitive text authored by Janice Rubin and Christine Thomlinson. This will be shipped to participants upon completion of the course.
What you'll learn
- Which legal requirements and human resources considerations trigger an investigation
- Whether an investigation should be conducted internally or externally
- How to plan your investigation and set up your process
- How to determine your mandate
- What to include in pre-investigation communication to the parties
- Who to interview, and in what order
- How to prepare for and conduct investigation interviews
- How to collect and record evidence
- How to approach decision making
- How to avoid common investigation pitfalls
- How to write a thorough and defensible report that will “stick”
- How to organize your report and what to include in it
- How to deal with credibility issues
- How to deal with tricky evidentiary issues
- How to avoid common reporting pitfalls
In addition to reviewing the substantive principals associated with conducting a workplace investigation, participants are provided with the opportunity to experience a workplace investigation from initiation through to resolution. Through the use of actors and a prepared fact-pattern, complete with file documents and background materials, we simulate an actual investigation, including conducting interviews with the parties and witnesses and analysis of the evidence. This course allows participants to not only understand the fundamentals of workplace investigations, but to experience an investigation first-hand, with opportunities for participants to play the role of investigator.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 17.5 Professionalism Hours
Testimonials
This course was highly relevant to the work I do in our hospital, and it helped me increase my effectiveness as an investigator. The course materials, and teacher were excellent, the pace of the course was ideal, and the discussions during the training were rich and pertinent to the whole experience. Highly recommend!
– Dr. Smita Halder, Senior Medical Officer, Hamilton Health Sciences
This practical, well-structured course enhanced my knowledge and expertise concerning workplace investigations. The instructor very effectively tailored her teaching and responses to individuals with sector-specific inquiries, while also making them applicable for participants in different sectors. The material was efficiently delivered with maximum value.
– Benjamin Gillard, Member of Diocesan Response Team, Anglican Diocese of Toronto
This was one of the best courses I've taken in a long time! A solid overview of the investigation process. The course was very informative, organized, and interactive, and the instructors were amazing! I will be integrating the processes and techniques learned into my future workplace investigations. I would recommend the course to anyone that does investigations, whether you are just starting out or have years of experience.
– Lisa Parent, Director, People & Culture, DLH Group
I only have positive things to say about the Workplace Investigation Fundamentals course through Rubin Thomlinson Workplace Training Inc. The material, course structure, and facilitators were all exceptional. There was a balance between theory, practical application exercises, and simulations that made for an engaging and educational three days. I would highly recommend everyone interested or involved in investigations to take this course.
– Rachel Wehrmann, CPHR HR Advisor, First West Credit Union
As an educator of more than 30 years, and having taken numerous professional learning courses, I can state with all sincerity that the Workplace Investigation Fundamentals course was one of the best courses that I have taken. Interesting case studies, engaging presenters, and opportunities to share ideas with people from diverse professional backgrounds helped to create a fulsome conversation that allowed for a far greater understanding of the content. Thank you for the experience!
– Gene Doray, Principal, School District 83, North Okanagan-Shuswap
Rubin Thomlinson’s Workplace Investigation Fundamentals course was an amazing experience. It really helped expand my understanding of how a workplace investigation is conducted, taught me insightful skills to be used during investigation interviews, and provided a clear understanding of how to write investigation reports. This three-day course was facilitated impeccably and kept me engaged the whole time. I would highly recommend taking this course and am looking forward to continuing my education through this firm’s course offerings.
– Jordyn Harpell, Labour Relations Coordinator, Faculty Relations Office, Queen’s University
About our facilitators
Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues.
Learn more about Christine here.
Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Elizabeth Bingham is a partner at Rubin Thomlinson LLP and brings a high level of skillfulness to her work. She is proficient in handling cases with challenging factors such as potentially contradictory evidence, reluctant interviewees, disability, mental health, and class. Her expertise includes investigations into complaints of harassment, discrimination, and other forms of misconduct within the education sector.
Learn more about Elizabeth here.
Dana J. Campbell-Stevens is a partner at Rubin Thomlinson LLP. With over 10 years’ combined experience in Ontario and the Caribbean, and a background in litigation and mediation, Dana has excellent investigative and fact-finding skills, and a keen ability to handle emotionally-charged situations. Her expertise is in conducting racial discrimination investigations, mediations, and workplace restoration processes that are triggered by complex issues in the workplace.
Learn more about Dana here.
Course details
*Previously known as "Basic Workplace Investigation Techniques," the workshop's content remains unchanged.
COURSE FEE
$2,950 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a three-day course.
Online runs from 10:00 a.m. – 5:00 p.m. (EST/EDT).
In-person runs from 9:00 a.m. – 4:00 p.m. (EST/EDT).
PREREQUISITES
None.
About this course
If a complaint of workplace harassment is made, do you know how to respond, investigate, and report on it — legally and correctly? If you don’t, you are not alone. This 3-day course is a crucial primer for today’s climate. Investigate mock complaints (inspired by our work across the country) from start to finish, build your investigation skills, and learn how to avoid costly pitfalls. The third day focuses on mastering report writing.
Participants will also receive a copy of Human Resources Guide to Workplace Investigations, Second Edition — the definitive text authored by Janice Rubin and Christine Thomlinson. This will be shipped to participants upon completion of the course.
What you'll learn
- Which legal requirements and human resources considerations trigger an investigation
- Whether an investigation should be conducted internally or externally
- How to plan your investigation and set up your process
- How to determine your mandate
- What to include in pre-investigation communication to the parties
- Who to interview, and in what order
- How to prepare for and conduct investigation interviews
- How to collect and record evidence
- How to approach decision making
- How to avoid common investigation pitfalls
- How to write a thorough and defensible report that will “stick”
- How to organize your report and what to include in it
- How to deal with credibility issues
- How to deal with tricky evidentiary issues
- How to avoid common reporting pitfalls
In addition to reviewing the substantive principals associated with conducting a workplace investigation, participants are provided with the opportunity to experience a workplace investigation from initiation through to resolution. Through the use of actors and a prepared fact-pattern, complete with file documents and background materials, we simulate an actual investigation, including conducting interviews with the parties and witnesses and analysis of the evidence. This course allows participants to not only understand the fundamentals of workplace investigations, but to experience an investigation first-hand, with opportunities for participants to play the role of investigator.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 17.5 Professionalism Hours
Testimonials
This course was highly relevant to the work I do in our hospital, and it helped me increase my effectiveness as an investigator. The course materials, and teacher were excellent, the pace of the course was ideal, and the discussions during the training were rich and pertinent to the whole experience. Highly recommend!
– Dr. Smita Halder, Senior Medical Officer, Hamilton Health Sciences
This practical, well-structured course enhanced my knowledge and expertise concerning workplace investigations. The instructor very effectively tailored her teaching and responses to individuals with sector-specific inquiries, while also making them applicable for participants in different sectors. The material was efficiently delivered with maximum value.
– Benjamin Gillard, Member of Diocesan Response Team, Anglican Diocese of Toronto
This was one of the best courses I've taken in a long time! A solid overview of the investigation process. The course was very informative, organized, and interactive, and the instructors were amazing! I will be integrating the processes and techniques learned into my future workplace investigations. I would recommend the course to anyone that does investigations, whether you are just starting out or have years of experience.
– Lisa Parent, Director, People & Culture, DLH Group
I only have positive things to say about the Workplace Investigation Fundamentals course through Rubin Thomlinson Workplace Training Inc. The material, course structure, and facilitators were all exceptional. There was a balance between theory, practical application exercises, and simulations that made for an engaging and educational three days. I would highly recommend everyone interested or involved in investigations to take this course.
– Rachel Wehrmann, CPHR HR Advisor, First West Credit Union
As an educator of more than 30 years, and having taken numerous professional learning courses, I can state with all sincerity that the Workplace Investigation Fundamentals course was one of the best courses that I have taken. Interesting case studies, engaging presenters, and opportunities to share ideas with people from diverse professional backgrounds helped to create a fulsome conversation that allowed for a far greater understanding of the content. Thank you for the experience!
– Gene Doray, Principal, School District 83, North Okanagan-Shuswap
Rubin Thomlinson’s Workplace Investigation Fundamentals course was an amazing experience. It really helped expand my understanding of how a workplace investigation is conducted, taught me insightful skills to be used during investigation interviews, and provided a clear understanding of how to write investigation reports. This three-day course was facilitated impeccably and kept me engaged the whole time. I would highly recommend taking this course and am looking forward to continuing my education through this firm’s course offerings.
– Jordyn Harpell, Labour Relations Coordinator, Faculty Relations Office, Queen’s University
About our facilitators
Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues.
Learn more about Christine here.
Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Elizabeth Bingham is a partner at Rubin Thomlinson LLP and brings a high level of skillfulness to her work. She is proficient in handling cases with challenging factors such as potentially contradictory evidence, reluctant interviewees, disability, mental health, and class. Her expertise includes investigations into complaints of harassment, discrimination, and other forms of misconduct within the education sector.
Learn more about Elizabeth here.
Dana J. Campbell-Stevens is a partner at Rubin Thomlinson LLP. With over 10 years’ combined experience in Ontario and the Caribbean, and a background in litigation and mediation, Dana has excellent investigative and fact-finding skills, and a keen ability to handle emotionally-charged situations. Her expertise is in conducting racial discrimination investigations, mediations, and workplace restoration processes that are triggered by complex issues in the workplace.
Learn more about Dana here.
Registration
DATES
