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Serious insight for serious situations.

Serious insight for serious situations.

Interviewing and Dealing with Difficult Witnesses

Course details

COURSE FEE
$1,050 (before tax).

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for this course must have attended Basic Workplace Investigation Techniques before they can attend this session.

About this course

Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.

What you'll learn

  • Consideration of interview structure
  • Building and maintaining rapport
  • Formulating effective questions
  • Powerful questions to ask
  • Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
  • Understanding when witnesses should be identified to the parties
  • Handling interview interruptions from union representatives, relatives, lawyers, etc.

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Basic Workplace Investigation Techniques course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for 5.5 Professionalism Hours 

Testimonials

I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.

– Greg Johnson, Investigator, WestJet

The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift.  Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!

– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District 

Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.

– Paula Demers, Manager, Human Resources, City of Vernon

About our facilitators

Christine Thomlinson is the co-founder of Rubin Thomlinson LLP and the Managing Director of RT Workplace Training Inc. With over 20 years of experience, she is a highly accomplished employment lawyer, one of the country’s foremost experts in workplace investigations, and a trusted advisor to senior human resource professionals.

Learn more about Christine here

Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Cory believes that a well-done investigation can truly and deeply improve an organization.

Learn more about Cory here.

Course details

COURSE FEE
$1,050 (before tax).

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for this course must have attended Basic Workplace Investigation Techniques before they can attend this session.

About this course

Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.

What you'll learn

  • Consideration of interview structure
  • Building and maintaining rapport
  • Formulating effective questions
  • Powerful questions to ask
  • Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
  • Understanding when witnesses should be identified to the parties
  • Handling interview interruptions from union representatives, relatives, lawyers, etc.

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Basic Workplace Investigation Techniques course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for 5.5 Professionalism Hours 

Testimonials

I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.

– Greg Johnson, Investigator, WestJet

The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift.  Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!

– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District 

Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.

– Paula Demers, Manager, Human Resources, City of Vernon

About our facilitators

Christine Thomlinson is the co-founder of Rubin Thomlinson LLP and the Managing Director of RT Workplace Training Inc. With over 20 years of experience, she is a highly accomplished employment lawyer, one of the country’s foremost experts in workplace investigations, and a trusted advisor to senior human resource professionals.

Learn more about Christine here

Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Cory believes that a well-done investigation can truly and deeply improve an organization.

Learn more about Cory here.

Course details

COURSE FEE
$1,050 (before tax).

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for this course must have attended Basic Workplace Investigation Techniques before they can attend this session.

About this course

Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.

What you'll learn

  • Consideration of interview structure
  • Building and maintaining rapport
  • Formulating effective questions
  • Powerful questions to ask
  • Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
  • Understanding when witnesses should be identified to the parties
  • Handling interview interruptions from union representatives, relatives, lawyers, etc.

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Basic Workplace Investigation Techniques course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for 5.5 Professionalism Hours 

Testimonials

I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.

– Greg Johnson, Investigator, WestJet

The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift.  Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!

– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District 

Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.

– Paula Demers, Manager, Human Resources, City of Vernon

About our facilitators

Christine Thomlinson is the co-founder of Rubin Thomlinson LLP and the Managing Director of RT Workplace Training Inc. With over 20 years of experience, she is a highly accomplished employment lawyer, one of the country’s foremost experts in workplace investigations, and a trusted advisor to senior human resource professionals.

Learn more about Christine here

Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Cory believes that a well-done investigation can truly and deeply improve an organization.

Learn more about Cory here.

Course details

COURSE FEE
$1,050 (before tax).

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for this course must have attended Basic Workplace Investigation Techniques before they can attend this session.

About this course

Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.

What you'll learn

  • Consideration of interview structure
  • Building and maintaining rapport
  • Formulating effective questions
  • Powerful questions to ask
  • Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
  • Understanding when witnesses should be identified to the parties
  • Handling interview interruptions from union representatives, relatives, lawyers, etc.

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Basic Workplace Investigation Techniques course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for 5.5 Professionalism Hours 

Testimonials

I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.

– Greg Johnson, Investigator, WestJet

The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift.  Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!

– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District 

Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.

– Paula Demers, Manager, Human Resources, City of Vernon

About our facilitators

Christine Thomlinson is the co-founder of Rubin Thomlinson LLP and the Managing Director of RT Workplace Training Inc. With over 20 years of experience, she is a highly accomplished employment lawyer, one of the country’s foremost experts in workplace investigations, and a trusted advisor to senior human resource professionals.

Learn more about Christine here

Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Cory believes that a well-done investigation can truly and deeply improve an organization.

Learn more about Cory here.

Course details

COURSE FEE
$1,050 (before tax).

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for this course must have attended Basic Workplace Investigation Techniques before they can attend this session.

About this course

Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.

What you'll learn

  • Consideration of interview structure
  • Building and maintaining rapport
  • Formulating effective questions
  • Powerful questions to ask
  • Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
  • Understanding when witnesses should be identified to the parties
  • Handling interview interruptions from union representatives, relatives, lawyers, etc.

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Basic Workplace Investigation Techniques course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for 5.5 Professionalism Hours 

Testimonials

I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.

– Greg Johnson, Investigator, WestJet

The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift.  Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!

– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District 

Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.

– Paula Demers, Manager, Human Resources, City of Vernon

About our facilitators

Christine Thomlinson is the co-founder of Rubin Thomlinson LLP and the Managing Director of RT Workplace Training Inc. With over 20 years of experience, she is a highly accomplished employment lawyer, one of the country’s foremost experts in workplace investigations, and a trusted advisor to senior human resource professionals.

Learn more about Christine here

Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Cory believes that a well-done investigation can truly and deeply improve an organization.

Learn more about Cory here.

Course details

COURSE FEE
$1,050 (before tax).

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for this course must have attended Basic Workplace Investigation Techniques before they can attend this session.

About this course

Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.

What you'll learn

  • Consideration of interview structure
  • Building and maintaining rapport
  • Formulating effective questions
  • Powerful questions to ask
  • Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
  • Understanding when witnesses should be identified to the parties
  • Handling interview interruptions from union representatives, relatives, lawyers, etc.

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Basic Workplace Investigation Techniques course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for 5.5 Professionalism Hours 

Testimonials

I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.

– Greg Johnson, Investigator, WestJet

The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift.  Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!

– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District 

Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.

– Paula Demers, Manager, Human Resources, City of Vernon

About our facilitators

Christine Thomlinson is the co-founder of Rubin Thomlinson LLP and the Managing Director of RT Workplace Training Inc. With over 20 years of experience, she is a highly accomplished employment lawyer, one of the country’s foremost experts in workplace investigations, and a trusted advisor to senior human resource professionals.

Learn more about Christine here

Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Cory believes that a well-done investigation can truly and deeply improve an organization.

Learn more about Cory here.

Course details

COURSE FEE
$1,050 (before tax).

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for this course must have attended Basic Workplace Investigation Techniques before they can attend this session.

About this course

Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.

What you'll learn

  • Consideration of interview structure
  • Building and maintaining rapport
  • Formulating effective questions
  • Powerful questions to ask
  • Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
  • Understanding when witnesses should be identified to the parties
  • Handling interview interruptions from union representatives, relatives, lawyers, etc.

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Basic Workplace Investigation Techniques course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for 5.5 Professionalism Hours 

Testimonials

I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.

– Greg Johnson, Investigator, WestJet

The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift.  Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!

– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District 

Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.

– Paula Demers, Manager, Human Resources, City of Vernon

About our facilitators

Christine Thomlinson is the co-founder of Rubin Thomlinson LLP and the Managing Director of RT Workplace Training Inc. With over 20 years of experience, she is a highly accomplished employment lawyer, one of the country’s foremost experts in workplace investigations, and a trusted advisor to senior human resource professionals.

Learn more about Christine here

Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Cory believes that a well-done investigation can truly and deeply improve an organization.

Learn more about Cory here.

Course details

COURSE FEE
$1,050 (before tax).

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for this course must have attended Basic Workplace Investigation Techniques before they can attend this session.

About this course

Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.

What you'll learn

  • Consideration of interview structure
  • Building and maintaining rapport
  • Formulating effective questions
  • Powerful questions to ask
  • Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
  • Understanding when witnesses should be identified to the parties
  • Handling interview interruptions from union representatives, relatives, lawyers, etc.

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Basic Workplace Investigation Techniques course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for 5.5 Professionalism Hours 

Testimonials

I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.

– Greg Johnson, Investigator, WestJet

The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift.  Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!

– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District 

Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.

– Paula Demers, Manager, Human Resources, City of Vernon

About our facilitators

Christine Thomlinson is the co-founder of Rubin Thomlinson LLP and the Managing Director of RT Workplace Training Inc. With over 20 years of experience, she is a highly accomplished employment lawyer, one of the country’s foremost experts in workplace investigations, and a trusted advisor to senior human resource professionals.

Learn more about Christine here

Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Cory believes that a well-done investigation can truly and deeply improve an organization.

Learn more about Cory here.

Course details

COURSE FEE
$1,050 (before tax).

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for this course must have attended Basic Workplace Investigation Techniques before they can attend this session.

About this course

Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.

What you'll learn

  • Consideration of interview structure
  • Building and maintaining rapport
  • Formulating effective questions
  • Powerful questions to ask
  • Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
  • Understanding when witnesses should be identified to the parties
  • Handling interview interruptions from union representatives, relatives, lawyers, etc.

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Basic Workplace Investigation Techniques course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for 5.5 Professionalism Hours 

Testimonials

I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.

– Greg Johnson, Investigator, WestJet

The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift.  Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!

– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District 

Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.

– Paula Demers, Manager, Human Resources, City of Vernon

About our facilitators

Christine Thomlinson is the co-founder of Rubin Thomlinson LLP and the Managing Director of RT Workplace Training Inc. With over 20 years of experience, she is a highly accomplished employment lawyer, one of the country’s foremost experts in workplace investigations, and a trusted advisor to senior human resource professionals.

Learn more about Christine here

Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Cory believes that a well-done investigation can truly and deeply improve an organization.

Learn more about Cory here.

Course details

COURSE FEE
$1,050 (before tax).

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for this course must have attended Basic Workplace Investigation Techniques before they can attend this session.

About this course

Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.

What you'll learn

  • Consideration of interview structure
  • Building and maintaining rapport
  • Formulating effective questions
  • Powerful questions to ask
  • Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
  • Understanding when witnesses should be identified to the parties
  • Handling interview interruptions from union representatives, relatives, lawyers, etc.

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Basic Workplace Investigation Techniques course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for 5.5 Professionalism Hours 

Testimonials

I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.

– Greg Johnson, Investigator, WestJet

The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift.  Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!

– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District 

Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.

– Paula Demers, Manager, Human Resources, City of Vernon

About our facilitators

Christine Thomlinson is the co-founder of Rubin Thomlinson LLP and the Managing Director of RT Workplace Training Inc. With over 20 years of experience, she is a highly accomplished employment lawyer, one of the country’s foremost experts in workplace investigations, and a trusted advisor to senior human resource professionals.

Learn more about Christine here

Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Cory believes that a well-done investigation can truly and deeply improve an organization.

Learn more about Cory here.

Course details

COURSE FEE
$1,050 (before tax).

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for this course must have attended Basic Workplace Investigation Techniques before they can attend this session.

About this course

Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.

What you'll learn

  • Consideration of interview structure
  • Building and maintaining rapport
  • Formulating effective questions
  • Powerful questions to ask
  • Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
  • Understanding when witnesses should be identified to the parties
  • Handling interview interruptions from union representatives, relatives, lawyers, etc.

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Basic Workplace Investigation Techniques course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for 5.5 Professionalism Hours 

Testimonials

I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.

– Greg Johnson, Investigator, WestJet

The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift.  Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!

– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District 

Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.

– Paula Demers, Manager, Human Resources, City of Vernon

About our facilitators

Christine Thomlinson is the co-founder of Rubin Thomlinson LLP and the Managing Director of RT Workplace Training Inc. With over 20 years of experience, she is a highly accomplished employment lawyer, one of the country’s foremost experts in workplace investigations, and a trusted advisor to senior human resource professionals.

Learn more about Christine here

Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Cory believes that a well-done investigation can truly and deeply improve an organization.

Learn more about Cory here.

Course details

COURSE FEE
$1,050 (before tax).

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for this course must have attended Basic Workplace Investigation Techniques before they can attend this session.

About this course

Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.

What you'll learn

  • Consideration of interview structure
  • Building and maintaining rapport
  • Formulating effective questions
  • Powerful questions to ask
  • Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
  • Understanding when witnesses should be identified to the parties
  • Handling interview interruptions from union representatives, relatives, lawyers, etc.

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Basic Workplace Investigation Techniques course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for 5.5 Professionalism Hours 

Testimonials

I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.

– Greg Johnson, Investigator, WestJet

The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift.  Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!

– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District 

Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.

– Paula Demers, Manager, Human Resources, City of Vernon

About our facilitators

Christine Thomlinson is the co-founder of Rubin Thomlinson LLP and the Managing Director of RT Workplace Training Inc. With over 20 years of experience, she is a highly accomplished employment lawyer, one of the country’s foremost experts in workplace investigations, and a trusted advisor to senior human resource professionals.

Learn more about Christine here

Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Cory believes that a well-done investigation can truly and deeply improve an organization.

Learn more about Cory here.

Course details

COURSE FEE
$1,050 (before tax).

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for this course must have attended Basic Workplace Investigation Techniques before they can attend this session.

About this course

Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.

What you'll learn

  • Consideration of interview structure
  • Building and maintaining rapport
  • Formulating effective questions
  • Powerful questions to ask
  • Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
  • Understanding when witnesses should be identified to the parties
  • Handling interview interruptions from union representatives, relatives, lawyers, etc.

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Basic Workplace Investigation Techniques course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for 5.5 Professionalism Hours 

Testimonials

I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.

– Greg Johnson, Investigator, WestJet

The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift.  Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!

– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District 

Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.

– Paula Demers, Manager, Human Resources, City of Vernon

About our facilitators

Christine Thomlinson is the co-founder of Rubin Thomlinson LLP and the Managing Director of RT Workplace Training Inc. With over 20 years of experience, she is a highly accomplished employment lawyer, one of the country’s foremost experts in workplace investigations, and a trusted advisor to senior human resource professionals.

Learn more about Christine here

Cory Boyd is co-managing partner of Rubin Thomlinson LLP. With over 20 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Cory believes that a well-done investigation can truly and deeply improve an organization.

Learn more about Cory here.

Registration

DATES

  • Online
    10:00 EDT
    Jun 13, 2024
  • Online
    10:00 EDT
    Oct 31, 2024
Register