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Serious insight for serious situations.

Serious insight for serious situations.

Investigating Complex Cases

Course details

COURSE FEE
$1,050 (before tax).
*Please note that the course fee will increase to $1,150 in 2025.

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for Investigating Complex Cases must have attended Workplace Investigation Fundamentals before they can attend this session.

About this course

What do you do when your investigation takes an unexpected turn? Have you struggled with how to proceed when the normal steps don’t seem to apply? In this advanced course, we tackle the complexities that can complicate an otherwise traditional investigation. This course includes in-depth discussion of handling anonymous complaints, counter-complaints, complaints of reprisal, and others, all featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases. This course is for anyone who has mastered basic investigations and is looking to enhance their skills to deal with more complex matters.

Register Now

What you'll learn

  • How to anticipate the different complexities that can arise in a workplace investigation
  • How to conduct interviews with witnesses when investigating anonymous complaints
  • How to structure an investigation process when dealing with an unexpected complexity, like interviewing people outside of the organization
  • How to prepare investigation reports for complex cases, like those involving counter-complaints, allegations of reprisal, etc.
  • How to overcome road blocks, using a diagnostic roadmap

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for up to 5.5 Substantive Hours 

Testimonials

I completed the Investigating Complex Cases course on March 30, 2023. As with any of the courses I have taken with Rubin Thomlinson, the course material and the facilitator were great. Our organization is federally regulated, so we are mandated to a specific process which doesn’t require us to complete investigations; however, the tools and resources provided by RT for this course will assist me when completing an assessment and going through the resolution process with respect to any harassment and violence complaints that get submitted. I feel better equipped to handle complaints after taking the RT courses. The Investigating Complex Cases course specifically is a very good addition to the foundational Workplace Investigation Fundamentals course, because it provides you with more in-depth information on how to handle those cases that don’t follow the norm.

– Melanie Evans, CPHR, Director of Human Resources, Van Kam Freightways Ltd.

About our facilitator

Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues. She has become a trusted advisor to senior human resource professionals across the country, and her extensive experience in conducting workplace investigations is largely reflected in RT Workplace Training Inc.’s extensive training curriculum. Passionate about helping organizations build better workplaces, Christine takes great pride in being able to help organizations find solutions and restore workplace harmony.

Learn more about Christine here

Course details

COURSE FEE
$1,050 (before tax).
*Please note that the course fee will increase to $1,150 in 2025.

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for Investigating Complex Cases must have attended Workplace Investigation Fundamentals before they can attend this session.

About this course

What do you do when your investigation takes an unexpected turn? Have you struggled with how to proceed when the normal steps don’t seem to apply? In this advanced course, we tackle the complexities that can complicate an otherwise traditional investigation. This course includes in-depth discussion of handling anonymous complaints, counter-complaints, complaints of reprisal, and others, all featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases. This course is for anyone who has mastered basic investigations and is looking to enhance their skills to deal with more complex matters.

Register Now

What you'll learn

  • How to anticipate the different complexities that can arise in a workplace investigation
  • How to conduct interviews with witnesses when investigating anonymous complaints
  • How to structure an investigation process when dealing with an unexpected complexity, like interviewing people outside of the organization
  • How to prepare investigation reports for complex cases, like those involving counter-complaints, allegations of reprisal, etc.
  • How to overcome road blocks, using a diagnostic roadmap

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for up to 5.5 Substantive Hours 

Testimonials

I completed the Investigating Complex Cases course on March 30, 2023. As with any of the courses I have taken with Rubin Thomlinson, the course material and the facilitator were great. Our organization is federally regulated, so we are mandated to a specific process which doesn’t require us to complete investigations; however, the tools and resources provided by RT for this course will assist me when completing an assessment and going through the resolution process with respect to any harassment and violence complaints that get submitted. I feel better equipped to handle complaints after taking the RT courses. The Investigating Complex Cases course specifically is a very good addition to the foundational Workplace Investigation Fundamentals course, because it provides you with more in-depth information on how to handle those cases that don’t follow the norm.

– Melanie Evans, CPHR, Director of Human Resources, Van Kam Freightways Ltd.

About our facilitator

Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues. She has become a trusted advisor to senior human resource professionals across the country, and her extensive experience in conducting workplace investigations is largely reflected in RT Workplace Training Inc.’s extensive training curriculum. Passionate about helping organizations build better workplaces, Christine takes great pride in being able to help organizations find solutions and restore workplace harmony.

Learn more about Christine here

Course details

COURSE FEE
$1,050 (before tax).
*Please note that the course fee will increase to $1,150 in 2025.

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for Investigating Complex Cases must have attended Workplace Investigation Fundamentals before they can attend this session.

About this course

What do you do when your investigation takes an unexpected turn? Have you struggled with how to proceed when the normal steps don’t seem to apply? In this advanced course, we tackle the complexities that can complicate an otherwise traditional investigation. This course includes in-depth discussion of handling anonymous complaints, counter-complaints, complaints of reprisal, and others, all featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases. This course is for anyone who has mastered basic investigations and is looking to enhance their skills to deal with more complex matters.

Register Now

What you'll learn

  • How to anticipate the different complexities that can arise in a workplace investigation
  • How to conduct interviews with witnesses when investigating anonymous complaints
  • How to structure an investigation process when dealing with an unexpected complexity, like interviewing people outside of the organization
  • How to prepare investigation reports for complex cases, like those involving counter-complaints, allegations of reprisal, etc.
  • How to overcome road blocks, using a diagnostic roadmap

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for up to 5.5 Substantive Hours 

Testimonials

I completed the Investigating Complex Cases course on March 30, 2023. As with any of the courses I have taken with Rubin Thomlinson, the course material and the facilitator were great. Our organization is federally regulated, so we are mandated to a specific process which doesn’t require us to complete investigations; however, the tools and resources provided by RT for this course will assist me when completing an assessment and going through the resolution process with respect to any harassment and violence complaints that get submitted. I feel better equipped to handle complaints after taking the RT courses. The Investigating Complex Cases course specifically is a very good addition to the foundational Workplace Investigation Fundamentals course, because it provides you with more in-depth information on how to handle those cases that don’t follow the norm.

– Melanie Evans, CPHR, Director of Human Resources, Van Kam Freightways Ltd.

About our facilitator

Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues. She has become a trusted advisor to senior human resource professionals across the country, and her extensive experience in conducting workplace investigations is largely reflected in RT Workplace Training Inc.’s extensive training curriculum. Passionate about helping organizations build better workplaces, Christine takes great pride in being able to help organizations find solutions and restore workplace harmony.

Learn more about Christine here

Course details

COURSE FEE
$1,050 (before tax).
*Please note that the course fee will increase to $1,150 in 2025.

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for Investigating Complex Cases must have attended Workplace Investigation Fundamentals before they can attend this session.

About this course

What do you do when your investigation takes an unexpected turn? Have you struggled with how to proceed when the normal steps don’t seem to apply? In this advanced course, we tackle the complexities that can complicate an otherwise traditional investigation. This course includes in-depth discussion of handling anonymous complaints, counter-complaints, complaints of reprisal, and others, all featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases. This course is for anyone who has mastered basic investigations and is looking to enhance their skills to deal with more complex matters.

Register Now

What you'll learn

  • How to anticipate the different complexities that can arise in a workplace investigation
  • How to conduct interviews with witnesses when investigating anonymous complaints
  • How to structure an investigation process when dealing with an unexpected complexity, like interviewing people outside of the organization
  • How to prepare investigation reports for complex cases, like those involving counter-complaints, allegations of reprisal, etc.
  • How to overcome road blocks, using a diagnostic roadmap

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for up to 5.5 Substantive Hours 

Testimonials

I completed the Investigating Complex Cases course on March 30, 2023. As with any of the courses I have taken with Rubin Thomlinson, the course material and the facilitator were great. Our organization is federally regulated, so we are mandated to a specific process which doesn’t require us to complete investigations; however, the tools and resources provided by RT for this course will assist me when completing an assessment and going through the resolution process with respect to any harassment and violence complaints that get submitted. I feel better equipped to handle complaints after taking the RT courses. The Investigating Complex Cases course specifically is a very good addition to the foundational Workplace Investigation Fundamentals course, because it provides you with more in-depth information on how to handle those cases that don’t follow the norm.

– Melanie Evans, CPHR, Director of Human Resources, Van Kam Freightways Ltd.

About our facilitator

Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues. She has become a trusted advisor to senior human resource professionals across the country, and her extensive experience in conducting workplace investigations is largely reflected in RT Workplace Training Inc.’s extensive training curriculum. Passionate about helping organizations build better workplaces, Christine takes great pride in being able to help organizations find solutions and restore workplace harmony.

Learn more about Christine here

Course details

COURSE FEE
$1,050 (before tax).
*Please note that the course fee will increase to $1,150 in 2025.

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for Investigating Complex Cases must have attended Workplace Investigation Fundamentals before they can attend this session.

About this course

What do you do when your investigation takes an unexpected turn? Have you struggled with how to proceed when the normal steps don’t seem to apply? In this advanced course, we tackle the complexities that can complicate an otherwise traditional investigation. This course includes in-depth discussion of handling anonymous complaints, counter-complaints, complaints of reprisal, and others, all featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases. This course is for anyone who has mastered basic investigations and is looking to enhance their skills to deal with more complex matters.

Register Now

What you'll learn

  • How to anticipate the different complexities that can arise in a workplace investigation
  • How to conduct interviews with witnesses when investigating anonymous complaints
  • How to structure an investigation process when dealing with an unexpected complexity, like interviewing people outside of the organization
  • How to prepare investigation reports for complex cases, like those involving counter-complaints, allegations of reprisal, etc.
  • How to overcome road blocks, using a diagnostic roadmap

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for up to 5.5 Substantive Hours 

Testimonials

I completed the Investigating Complex Cases course on March 30, 2023. As with any of the courses I have taken with Rubin Thomlinson, the course material and the facilitator were great. Our organization is federally regulated, so we are mandated to a specific process which doesn’t require us to complete investigations; however, the tools and resources provided by RT for this course will assist me when completing an assessment and going through the resolution process with respect to any harassment and violence complaints that get submitted. I feel better equipped to handle complaints after taking the RT courses. The Investigating Complex Cases course specifically is a very good addition to the foundational Workplace Investigation Fundamentals course, because it provides you with more in-depth information on how to handle those cases that don’t follow the norm.

– Melanie Evans, CPHR, Director of Human Resources, Van Kam Freightways Ltd.

About our facilitator

Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues. She has become a trusted advisor to senior human resource professionals across the country, and her extensive experience in conducting workplace investigations is largely reflected in RT Workplace Training Inc.’s extensive training curriculum. Passionate about helping organizations build better workplaces, Christine takes great pride in being able to help organizations find solutions and restore workplace harmony.

Learn more about Christine here

Course details

COURSE FEE
$1,050 (before tax).
*Please note that the course fee will increase to $1,150 in 2025.

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for Investigating Complex Cases must have attended Workplace Investigation Fundamentals before they can attend this session.

About this course

What do you do when your investigation takes an unexpected turn? Have you struggled with how to proceed when the normal steps don’t seem to apply? In this advanced course, we tackle the complexities that can complicate an otherwise traditional investigation. This course includes in-depth discussion of handling anonymous complaints, counter-complaints, complaints of reprisal, and others, all featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases. This course is for anyone who has mastered basic investigations and is looking to enhance their skills to deal with more complex matters.

Register Now

What you'll learn

  • How to anticipate the different complexities that can arise in a workplace investigation
  • How to conduct interviews with witnesses when investigating anonymous complaints
  • How to structure an investigation process when dealing with an unexpected complexity, like interviewing people outside of the organization
  • How to prepare investigation reports for complex cases, like those involving counter-complaints, allegations of reprisal, etc.
  • How to overcome road blocks, using a diagnostic roadmap

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for up to 5.5 Substantive Hours 

Testimonials

I completed the Investigating Complex Cases course on March 30, 2023. As with any of the courses I have taken with Rubin Thomlinson, the course material and the facilitator were great. Our organization is federally regulated, so we are mandated to a specific process which doesn’t require us to complete investigations; however, the tools and resources provided by RT for this course will assist me when completing an assessment and going through the resolution process with respect to any harassment and violence complaints that get submitted. I feel better equipped to handle complaints after taking the RT courses. The Investigating Complex Cases course specifically is a very good addition to the foundational Workplace Investigation Fundamentals course, because it provides you with more in-depth information on how to handle those cases that don’t follow the norm.

– Melanie Evans, CPHR, Director of Human Resources, Van Kam Freightways Ltd.

About our facilitator

Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues. She has become a trusted advisor to senior human resource professionals across the country, and her extensive experience in conducting workplace investigations is largely reflected in RT Workplace Training Inc.’s extensive training curriculum. Passionate about helping organizations build better workplaces, Christine takes great pride in being able to help organizations find solutions and restore workplace harmony.

Learn more about Christine here

Course details

COURSE FEE
$1,050 (before tax).
*Please note that the course fee will increase to $1,150 in 2025.

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for Investigating Complex Cases must have attended Workplace Investigation Fundamentals before they can attend this session.

About this course

What do you do when your investigation takes an unexpected turn? Have you struggled with how to proceed when the normal steps don’t seem to apply? In this advanced course, we tackle the complexities that can complicate an otherwise traditional investigation. This course includes in-depth discussion of handling anonymous complaints, counter-complaints, complaints of reprisal, and others, all featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases. This course is for anyone who has mastered basic investigations and is looking to enhance their skills to deal with more complex matters.

Register Now

What you'll learn

  • How to anticipate the different complexities that can arise in a workplace investigation
  • How to conduct interviews with witnesses when investigating anonymous complaints
  • How to structure an investigation process when dealing with an unexpected complexity, like interviewing people outside of the organization
  • How to prepare investigation reports for complex cases, like those involving counter-complaints, allegations of reprisal, etc.
  • How to overcome road blocks, using a diagnostic roadmap

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for up to 5.5 Substantive Hours 

Testimonials

I completed the Investigating Complex Cases course on March 30, 2023. As with any of the courses I have taken with Rubin Thomlinson, the course material and the facilitator were great. Our organization is federally regulated, so we are mandated to a specific process which doesn’t require us to complete investigations; however, the tools and resources provided by RT for this course will assist me when completing an assessment and going through the resolution process with respect to any harassment and violence complaints that get submitted. I feel better equipped to handle complaints after taking the RT courses. The Investigating Complex Cases course specifically is a very good addition to the foundational Workplace Investigation Fundamentals course, because it provides you with more in-depth information on how to handle those cases that don’t follow the norm.

– Melanie Evans, CPHR, Director of Human Resources, Van Kam Freightways Ltd.

About our facilitator

Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues. She has become a trusted advisor to senior human resource professionals across the country, and her extensive experience in conducting workplace investigations is largely reflected in RT Workplace Training Inc.’s extensive training curriculum. Passionate about helping organizations build better workplaces, Christine takes great pride in being able to help organizations find solutions and restore workplace harmony.

Learn more about Christine here

Course details

COURSE FEE
$1,050 (before tax).
*Please note that the course fee will increase to $1,150 in 2025.

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for Investigating Complex Cases must have attended Workplace Investigation Fundamentals before they can attend this session.

About this course

What do you do when your investigation takes an unexpected turn? Have you struggled with how to proceed when the normal steps don’t seem to apply? In this advanced course, we tackle the complexities that can complicate an otherwise traditional investigation. This course includes in-depth discussion of handling anonymous complaints, counter-complaints, complaints of reprisal, and others, all featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases. This course is for anyone who has mastered basic investigations and is looking to enhance their skills to deal with more complex matters.

Register Now

What you'll learn

  • How to anticipate the different complexities that can arise in a workplace investigation
  • How to conduct interviews with witnesses when investigating anonymous complaints
  • How to structure an investigation process when dealing with an unexpected complexity, like interviewing people outside of the organization
  • How to prepare investigation reports for complex cases, like those involving counter-complaints, allegations of reprisal, etc.
  • How to overcome road blocks, using a diagnostic roadmap

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for up to 5.5 Substantive Hours 

Testimonials

I completed the Investigating Complex Cases course on March 30, 2023. As with any of the courses I have taken with Rubin Thomlinson, the course material and the facilitator were great. Our organization is federally regulated, so we are mandated to a specific process which doesn’t require us to complete investigations; however, the tools and resources provided by RT for this course will assist me when completing an assessment and going through the resolution process with respect to any harassment and violence complaints that get submitted. I feel better equipped to handle complaints after taking the RT courses. The Investigating Complex Cases course specifically is a very good addition to the foundational Workplace Investigation Fundamentals course, because it provides you with more in-depth information on how to handle those cases that don’t follow the norm.

– Melanie Evans, CPHR, Director of Human Resources, Van Kam Freightways Ltd.

About our facilitator

Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues. She has become a trusted advisor to senior human resource professionals across the country, and her extensive experience in conducting workplace investigations is largely reflected in RT Workplace Training Inc.’s extensive training curriculum. Passionate about helping organizations build better workplaces, Christine takes great pride in being able to help organizations find solutions and restore workplace harmony.

Learn more about Christine here

Course details

COURSE FEE
$1,050 (before tax).
*Please note that the course fee will increase to $1,150 in 2025.

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for Investigating Complex Cases must have attended Workplace Investigation Fundamentals before they can attend this session.

About this course

What do you do when your investigation takes an unexpected turn? Have you struggled with how to proceed when the normal steps don’t seem to apply? In this advanced course, we tackle the complexities that can complicate an otherwise traditional investigation. This course includes in-depth discussion of handling anonymous complaints, counter-complaints, complaints of reprisal, and others, all featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases. This course is for anyone who has mastered basic investigations and is looking to enhance their skills to deal with more complex matters.

Register Now

What you'll learn

  • How to anticipate the different complexities that can arise in a workplace investigation
  • How to conduct interviews with witnesses when investigating anonymous complaints
  • How to structure an investigation process when dealing with an unexpected complexity, like interviewing people outside of the organization
  • How to prepare investigation reports for complex cases, like those involving counter-complaints, allegations of reprisal, etc.
  • How to overcome road blocks, using a diagnostic roadmap

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for up to 5.5 Substantive Hours 

Testimonials

I completed the Investigating Complex Cases course on March 30, 2023. As with any of the courses I have taken with Rubin Thomlinson, the course material and the facilitator were great. Our organization is federally regulated, so we are mandated to a specific process which doesn’t require us to complete investigations; however, the tools and resources provided by RT for this course will assist me when completing an assessment and going through the resolution process with respect to any harassment and violence complaints that get submitted. I feel better equipped to handle complaints after taking the RT courses. The Investigating Complex Cases course specifically is a very good addition to the foundational Workplace Investigation Fundamentals course, because it provides you with more in-depth information on how to handle those cases that don’t follow the norm.

– Melanie Evans, CPHR, Director of Human Resources, Van Kam Freightways Ltd.

About our facilitator

Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues. She has become a trusted advisor to senior human resource professionals across the country, and her extensive experience in conducting workplace investigations is largely reflected in RT Workplace Training Inc.’s extensive training curriculum. Passionate about helping organizations build better workplaces, Christine takes great pride in being able to help organizations find solutions and restore workplace harmony.

Learn more about Christine here

Course details

COURSE FEE
$1,050 (before tax).
*Please note that the course fee will increase to $1,150 in 2025.

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for Investigating Complex Cases must have attended Workplace Investigation Fundamentals before they can attend this session.

About this course

What do you do when your investigation takes an unexpected turn? Have you struggled with how to proceed when the normal steps don’t seem to apply? In this advanced course, we tackle the complexities that can complicate an otherwise traditional investigation. This course includes in-depth discussion of handling anonymous complaints, counter-complaints, complaints of reprisal, and others, all featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases. This course is for anyone who has mastered basic investigations and is looking to enhance their skills to deal with more complex matters.

Register Now

What you'll learn

  • How to anticipate the different complexities that can arise in a workplace investigation
  • How to conduct interviews with witnesses when investigating anonymous complaints
  • How to structure an investigation process when dealing with an unexpected complexity, like interviewing people outside of the organization
  • How to prepare investigation reports for complex cases, like those involving counter-complaints, allegations of reprisal, etc.
  • How to overcome road blocks, using a diagnostic roadmap

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for up to 5.5 Substantive Hours 

Testimonials

I completed the Investigating Complex Cases course on March 30, 2023. As with any of the courses I have taken with Rubin Thomlinson, the course material and the facilitator were great. Our organization is federally regulated, so we are mandated to a specific process which doesn’t require us to complete investigations; however, the tools and resources provided by RT for this course will assist me when completing an assessment and going through the resolution process with respect to any harassment and violence complaints that get submitted. I feel better equipped to handle complaints after taking the RT courses. The Investigating Complex Cases course specifically is a very good addition to the foundational Workplace Investigation Fundamentals course, because it provides you with more in-depth information on how to handle those cases that don’t follow the norm.

– Melanie Evans, CPHR, Director of Human Resources, Van Kam Freightways Ltd.

About our facilitator

Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues. She has become a trusted advisor to senior human resource professionals across the country, and her extensive experience in conducting workplace investigations is largely reflected in RT Workplace Training Inc.’s extensive training curriculum. Passionate about helping organizations build better workplaces, Christine takes great pride in being able to help organizations find solutions and restore workplace harmony.

Learn more about Christine here

Course details

COURSE FEE
$1,050 (before tax).
*Please note that the course fee will increase to $1,150 in 2025.

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for Investigating Complex Cases must have attended Workplace Investigation Fundamentals before they can attend this session.

About this course

What do you do when your investigation takes an unexpected turn? Have you struggled with how to proceed when the normal steps don’t seem to apply? In this advanced course, we tackle the complexities that can complicate an otherwise traditional investigation. This course includes in-depth discussion of handling anonymous complaints, counter-complaints, complaints of reprisal, and others, all featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases. This course is for anyone who has mastered basic investigations and is looking to enhance their skills to deal with more complex matters.

Register Now

What you'll learn

  • How to anticipate the different complexities that can arise in a workplace investigation
  • How to conduct interviews with witnesses when investigating anonymous complaints
  • How to structure an investigation process when dealing with an unexpected complexity, like interviewing people outside of the organization
  • How to prepare investigation reports for complex cases, like those involving counter-complaints, allegations of reprisal, etc.
  • How to overcome road blocks, using a diagnostic roadmap

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for up to 5.5 Substantive Hours 

Testimonials

I completed the Investigating Complex Cases course on March 30, 2023. As with any of the courses I have taken with Rubin Thomlinson, the course material and the facilitator were great. Our organization is federally regulated, so we are mandated to a specific process which doesn’t require us to complete investigations; however, the tools and resources provided by RT for this course will assist me when completing an assessment and going through the resolution process with respect to any harassment and violence complaints that get submitted. I feel better equipped to handle complaints after taking the RT courses. The Investigating Complex Cases course specifically is a very good addition to the foundational Workplace Investigation Fundamentals course, because it provides you with more in-depth information on how to handle those cases that don’t follow the norm.

– Melanie Evans, CPHR, Director of Human Resources, Van Kam Freightways Ltd.

About our facilitator

Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues. She has become a trusted advisor to senior human resource professionals across the country, and her extensive experience in conducting workplace investigations is largely reflected in RT Workplace Training Inc.’s extensive training curriculum. Passionate about helping organizations build better workplaces, Christine takes great pride in being able to help organizations find solutions and restore workplace harmony.

Learn more about Christine here

Course details

COURSE FEE
$1,050 (before tax).
*Please note that the course fee will increase to $1,150 in 2025.

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for Investigating Complex Cases must have attended Workplace Investigation Fundamentals before they can attend this session.

About this course

What do you do when your investigation takes an unexpected turn? Have you struggled with how to proceed when the normal steps don’t seem to apply? In this advanced course, we tackle the complexities that can complicate an otherwise traditional investigation. This course includes in-depth discussion of handling anonymous complaints, counter-complaints, complaints of reprisal, and others, all featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases. This course is for anyone who has mastered basic investigations and is looking to enhance their skills to deal with more complex matters.

Register Now

What you'll learn

  • How to anticipate the different complexities that can arise in a workplace investigation
  • How to conduct interviews with witnesses when investigating anonymous complaints
  • How to structure an investigation process when dealing with an unexpected complexity, like interviewing people outside of the organization
  • How to prepare investigation reports for complex cases, like those involving counter-complaints, allegations of reprisal, etc.
  • How to overcome road blocks, using a diagnostic roadmap

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for up to 5.5 Substantive Hours 

Testimonials

I completed the Investigating Complex Cases course on March 30, 2023. As with any of the courses I have taken with Rubin Thomlinson, the course material and the facilitator were great. Our organization is federally regulated, so we are mandated to a specific process which doesn’t require us to complete investigations; however, the tools and resources provided by RT for this course will assist me when completing an assessment and going through the resolution process with respect to any harassment and violence complaints that get submitted. I feel better equipped to handle complaints after taking the RT courses. The Investigating Complex Cases course specifically is a very good addition to the foundational Workplace Investigation Fundamentals course, because it provides you with more in-depth information on how to handle those cases that don’t follow the norm.

– Melanie Evans, CPHR, Director of Human Resources, Van Kam Freightways Ltd.

About our facilitator

Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues. She has become a trusted advisor to senior human resource professionals across the country, and her extensive experience in conducting workplace investigations is largely reflected in RT Workplace Training Inc.’s extensive training curriculum. Passionate about helping organizations build better workplaces, Christine takes great pride in being able to help organizations find solutions and restore workplace harmony.

Learn more about Christine here

Course details

COURSE FEE
$1,050 (before tax).
*Please note that the course fee will increase to $1,150 in 2025.

*A 10% discount is offered if you register 5 or more participants from the same organization at the same time. 

DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT). 

PREREQUISITES
Registrants for Investigating Complex Cases must have attended Workplace Investigation Fundamentals before they can attend this session.

About this course

What do you do when your investigation takes an unexpected turn? Have you struggled with how to proceed when the normal steps don’t seem to apply? In this advanced course, we tackle the complexities that can complicate an otherwise traditional investigation. This course includes in-depth discussion of handling anonymous complaints, counter-complaints, complaints of reprisal, and others, all featuring the Rubin Thomlinson methodology of role play, problem solving, and practice cases. This course is for anyone who has mastered basic investigations and is looking to enhance their skills to deal with more complex matters.

Register Now

What you'll learn

  • How to anticipate the different complexities that can arise in a workplace investigation
  • How to conduct interviews with witnesses when investigating anonymous complaints
  • How to structure an investigation process when dealing with an unexpected complexity, like interviewing people outside of the organization
  • How to prepare investigation reports for complex cases, like those involving counter-complaints, allegations of reprisal, etc.
  • How to overcome road blocks, using a diagnostic roadmap

Certification

This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:

plus 1 of the following courses:

Accreditation

LSO Accreditation: This program is eligible for up to 5.5 Substantive Hours 

Testimonials

I completed the Investigating Complex Cases course on March 30, 2023. As with any of the courses I have taken with Rubin Thomlinson, the course material and the facilitator were great. Our organization is federally regulated, so we are mandated to a specific process which doesn’t require us to complete investigations; however, the tools and resources provided by RT for this course will assist me when completing an assessment and going through the resolution process with respect to any harassment and violence complaints that get submitted. I feel better equipped to handle complaints after taking the RT courses. The Investigating Complex Cases course specifically is a very good addition to the foundational Workplace Investigation Fundamentals course, because it provides you with more in-depth information on how to handle those cases that don’t follow the norm.

– Melanie Evans, CPHR, Director of Human Resources, Van Kam Freightways Ltd.

About our facilitator

Christine Thomlinson is the co-founder and co-managing partner of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With almost 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovated thinking, and ability to provide solutions to challenging workplace issues. She has become a trusted advisor to senior human resource professionals across the country, and her extensive experience in conducting workplace investigations is largely reflected in RT Workplace Training Inc.’s extensive training curriculum. Passionate about helping organizations build better workplaces, Christine takes great pride in being able to help organizations find solutions and restore workplace harmony.

Learn more about Christine here

Registration

DATES

  • Online
    10:00 EDT
    Oct 17, 2024
    Event is fullJoin waiting list
  • Online
    10:00 EDT
    Mar 25, 2025
  • Online
    10:00 EDT
    Jul 10, 2025
  • Online
    10:00 EDT
    Oct 16, 2025
Register