Course details
COURSE FEE
$1,250 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT).
PREREQUISITES
Registrants for this course must have attended Workplace Investigation Fundamentals before they can attend this session.
About this course
Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.
What you'll learn
- Consideration of interview structure
- Building and maintaining rapport
- Formulating effective questions
- Powerful questions to ask
- Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
- Understanding when witnesses should be identified to the parties
- Handling interview interruptions from union representatives, relatives, lawyers, etc.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
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LSO Accreditation: This program is eligible for 5.5 Professionalism Hours
Testimonials
I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.
– Greg Johnson, Investigator, WestJet
The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift. Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!
– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District
Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.
– Paula Demers, Manager, Human Resources, City of Vernon
About our facilitators
Christine Thomlinson is a co-founder of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With over 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovative thinking, and ability to provide solutions to challenging workplace issues. She leads the development of new workshops at RT Workplace Training Inc. and ensures the curriculum remains relevant, practical, and grounded in real-world experience. Christine has a gift for exploring creative solutions, enabling her to help others look at issues objectively and explain things in a way that people better understand. This approach informs the design and delivery of training that is thoughtful, accessible, and impactful.
Learn more about Christine here.
Cory Boyd is a co-managing Partner of Rubin Thomlinson LLP. With over 25 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Course details
COURSE FEE
$1,250 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT).
PREREQUISITES
Registrants for this course must have attended Workplace Investigation Fundamentals before they can attend this session.
About this course
Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.
What you'll learn
- Consideration of interview structure
- Building and maintaining rapport
- Formulating effective questions
- Powerful questions to ask
- Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
- Understanding when witnesses should be identified to the parties
- Handling interview interruptions from union representatives, relatives, lawyers, etc.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 5.5 Professionalism Hours
Testimonials
I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.
– Greg Johnson, Investigator, WestJet
The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift. Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!
– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District
Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.
– Paula Demers, Manager, Human Resources, City of Vernon
About our facilitators
Christine Thomlinson is a co-founder of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With over 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovative thinking, and ability to provide solutions to challenging workplace issues. She leads the development of new workshops at RT Workplace Training Inc. and ensures the curriculum remains relevant, practical, and grounded in real-world experience. Christine has a gift for exploring creative solutions, enabling her to help others look at issues objectively and explain things in a way that people better understand. This approach informs the design and delivery of training that is thoughtful, accessible, and impactful.
Learn more about Christine here.
Cory Boyd is a co-managing Partner of Rubin Thomlinson LLP. With over 25 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Course details
COURSE FEE
$1,250 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT).
PREREQUISITES
Registrants for this course must have attended Workplace Investigation Fundamentals before they can attend this session.
About this course
Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.
What you'll learn
- Consideration of interview structure
- Building and maintaining rapport
- Formulating effective questions
- Powerful questions to ask
- Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
- Understanding when witnesses should be identified to the parties
- Handling interview interruptions from union representatives, relatives, lawyers, etc.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 5.5 Professionalism Hours
Testimonials
I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.
– Greg Johnson, Investigator, WestJet
The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift. Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!
– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District
Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.
– Paula Demers, Manager, Human Resources, City of Vernon
About our facilitators
Christine Thomlinson is a co-founder of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With over 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovative thinking, and ability to provide solutions to challenging workplace issues. She leads the development of new workshops at RT Workplace Training Inc. and ensures the curriculum remains relevant, practical, and grounded in real-world experience. Christine has a gift for exploring creative solutions, enabling her to help others look at issues objectively and explain things in a way that people better understand. This approach informs the design and delivery of training that is thoughtful, accessible, and impactful.
Learn more about Christine here.
Cory Boyd is a co-managing Partner of Rubin Thomlinson LLP. With over 25 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Course details
COURSE FEE
$1,250 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT).
PREREQUISITES
Registrants for this course must have attended Workplace Investigation Fundamentals before they can attend this session.
About this course
Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.
What you'll learn
- Consideration of interview structure
- Building and maintaining rapport
- Formulating effective questions
- Powerful questions to ask
- Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
- Understanding when witnesses should be identified to the parties
- Handling interview interruptions from union representatives, relatives, lawyers, etc.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 5.5 Professionalism Hours
Testimonials
I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.
– Greg Johnson, Investigator, WestJet
The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift. Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!
– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District
Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.
– Paula Demers, Manager, Human Resources, City of Vernon
About our facilitators
Christine Thomlinson is a co-founder of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With over 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovative thinking, and ability to provide solutions to challenging workplace issues. She leads the development of new workshops at RT Workplace Training Inc. and ensures the curriculum remains relevant, practical, and grounded in real-world experience. Christine has a gift for exploring creative solutions, enabling her to help others look at issues objectively and explain things in a way that people better understand. This approach informs the design and delivery of training that is thoughtful, accessible, and impactful.
Learn more about Christine here.
Cory Boyd is a co-managing Partner of Rubin Thomlinson LLP. With over 25 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Course details
COURSE FEE
$1,250 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT).
PREREQUISITES
Registrants for this course must have attended Workplace Investigation Fundamentals before they can attend this session.
About this course
Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.
What you'll learn
- Consideration of interview structure
- Building and maintaining rapport
- Formulating effective questions
- Powerful questions to ask
- Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
- Understanding when witnesses should be identified to the parties
- Handling interview interruptions from union representatives, relatives, lawyers, etc.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 5.5 Professionalism Hours
Testimonials
I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.
– Greg Johnson, Investigator, WestJet
The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift. Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!
– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District
Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.
– Paula Demers, Manager, Human Resources, City of Vernon
About our facilitators
Christine Thomlinson is a co-founder of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With over 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovative thinking, and ability to provide solutions to challenging workplace issues. She leads the development of new workshops at RT Workplace Training Inc. and ensures the curriculum remains relevant, practical, and grounded in real-world experience. Christine has a gift for exploring creative solutions, enabling her to help others look at issues objectively and explain things in a way that people better understand. This approach informs the design and delivery of training that is thoughtful, accessible, and impactful.
Learn more about Christine here.
Cory Boyd is a co-managing Partner of Rubin Thomlinson LLP. With over 25 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Course details
COURSE FEE
$1,250 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT).
PREREQUISITES
Registrants for this course must have attended Workplace Investigation Fundamentals before they can attend this session.
About this course
Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.
What you'll learn
- Consideration of interview structure
- Building and maintaining rapport
- Formulating effective questions
- Powerful questions to ask
- Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
- Understanding when witnesses should be identified to the parties
- Handling interview interruptions from union representatives, relatives, lawyers, etc.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 5.5 Professionalism Hours
Testimonials
I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.
– Greg Johnson, Investigator, WestJet
The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift. Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!
– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District
Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.
– Paula Demers, Manager, Human Resources, City of Vernon
About our facilitators
Christine Thomlinson is a co-founder of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With over 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovative thinking, and ability to provide solutions to challenging workplace issues. She leads the development of new workshops at RT Workplace Training Inc. and ensures the curriculum remains relevant, practical, and grounded in real-world experience. Christine has a gift for exploring creative solutions, enabling her to help others look at issues objectively and explain things in a way that people better understand. This approach informs the design and delivery of training that is thoughtful, accessible, and impactful.
Learn more about Christine here.
Cory Boyd is a co-managing Partner of Rubin Thomlinson LLP. With over 25 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Course details
COURSE FEE
$1,250 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT).
PREREQUISITES
Registrants for this course must have attended Workplace Investigation Fundamentals before they can attend this session.
About this course
Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.
What you'll learn
- Consideration of interview structure
- Building and maintaining rapport
- Formulating effective questions
- Powerful questions to ask
- Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
- Understanding when witnesses should be identified to the parties
- Handling interview interruptions from union representatives, relatives, lawyers, etc.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 5.5 Professionalism Hours
Testimonials
I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.
– Greg Johnson, Investigator, WestJet
The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift. Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!
– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District
Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.
– Paula Demers, Manager, Human Resources, City of Vernon
About our facilitators
Christine Thomlinson is a co-founder of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With over 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovative thinking, and ability to provide solutions to challenging workplace issues. She leads the development of new workshops at RT Workplace Training Inc. and ensures the curriculum remains relevant, practical, and grounded in real-world experience. Christine has a gift for exploring creative solutions, enabling her to help others look at issues objectively and explain things in a way that people better understand. This approach informs the design and delivery of training that is thoughtful, accessible, and impactful.
Learn more about Christine here.
Cory Boyd is a co-managing Partner of Rubin Thomlinson LLP. With over 25 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Course details
COURSE FEE
$1,250 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT).
PREREQUISITES
Registrants for this course must have attended Workplace Investigation Fundamentals before they can attend this session.
About this course
Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.
What you'll learn
- Consideration of interview structure
- Building and maintaining rapport
- Formulating effective questions
- Powerful questions to ask
- Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
- Understanding when witnesses should be identified to the parties
- Handling interview interruptions from union representatives, relatives, lawyers, etc.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 5.5 Professionalism Hours
Testimonials
I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.
– Greg Johnson, Investigator, WestJet
The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift. Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!
– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District
Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.
– Paula Demers, Manager, Human Resources, City of Vernon
About our facilitators
Christine Thomlinson is a co-founder of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With over 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovative thinking, and ability to provide solutions to challenging workplace issues. She leads the development of new workshops at RT Workplace Training Inc. and ensures the curriculum remains relevant, practical, and grounded in real-world experience. Christine has a gift for exploring creative solutions, enabling her to help others look at issues objectively and explain things in a way that people better understand. This approach informs the design and delivery of training that is thoughtful, accessible, and impactful.
Learn more about Christine here.
Cory Boyd is a co-managing Partner of Rubin Thomlinson LLP. With over 25 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Course details
COURSE FEE
$1,250 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT).
PREREQUISITES
Registrants for this course must have attended Workplace Investigation Fundamentals before they can attend this session.
About this course
Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.
What you'll learn
- Consideration of interview structure
- Building and maintaining rapport
- Formulating effective questions
- Powerful questions to ask
- Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
- Understanding when witnesses should be identified to the parties
- Handling interview interruptions from union representatives, relatives, lawyers, etc.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 5.5 Professionalism Hours
Testimonials
I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.
– Greg Johnson, Investigator, WestJet
The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift. Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!
– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District
Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.
– Paula Demers, Manager, Human Resources, City of Vernon
About our facilitators
Christine Thomlinson is a co-founder of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With over 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovative thinking, and ability to provide solutions to challenging workplace issues. She leads the development of new workshops at RT Workplace Training Inc. and ensures the curriculum remains relevant, practical, and grounded in real-world experience. Christine has a gift for exploring creative solutions, enabling her to help others look at issues objectively and explain things in a way that people better understand. This approach informs the design and delivery of training that is thoughtful, accessible, and impactful.
Learn more about Christine here.
Cory Boyd is a co-managing Partner of Rubin Thomlinson LLP. With over 25 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Course details
COURSE FEE
$1,250 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT).
PREREQUISITES
Registrants for this course must have attended Workplace Investigation Fundamentals before they can attend this session.
About this course
Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.
What you'll learn
- Consideration of interview structure
- Building and maintaining rapport
- Formulating effective questions
- Powerful questions to ask
- Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
- Understanding when witnesses should be identified to the parties
- Handling interview interruptions from union representatives, relatives, lawyers, etc.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 5.5 Professionalism Hours
Testimonials
I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.
– Greg Johnson, Investigator, WestJet
The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift. Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!
– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District
Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.
– Paula Demers, Manager, Human Resources, City of Vernon
About our facilitators
Christine Thomlinson is a co-founder of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With over 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovative thinking, and ability to provide solutions to challenging workplace issues. She leads the development of new workshops at RT Workplace Training Inc. and ensures the curriculum remains relevant, practical, and grounded in real-world experience. Christine has a gift for exploring creative solutions, enabling her to help others look at issues objectively and explain things in a way that people better understand. This approach informs the design and delivery of training that is thoughtful, accessible, and impactful.
Learn more about Christine here.
Cory Boyd is a co-managing Partner of Rubin Thomlinson LLP. With over 25 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Course details
COURSE FEE
$1,250 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT).
PREREQUISITES
Registrants for this course must have attended Workplace Investigation Fundamentals before they can attend this session.
About this course
Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.
What you'll learn
- Consideration of interview structure
- Building and maintaining rapport
- Formulating effective questions
- Powerful questions to ask
- Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
- Understanding when witnesses should be identified to the parties
- Handling interview interruptions from union representatives, relatives, lawyers, etc.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 5.5 Professionalism Hours
Testimonials
I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.
– Greg Johnson, Investigator, WestJet
The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift. Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!
– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District
Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.
– Paula Demers, Manager, Human Resources, City of Vernon
About our facilitators
Christine Thomlinson is a co-founder of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With over 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovative thinking, and ability to provide solutions to challenging workplace issues. She leads the development of new workshops at RT Workplace Training Inc. and ensures the curriculum remains relevant, practical, and grounded in real-world experience. Christine has a gift for exploring creative solutions, enabling her to help others look at issues objectively and explain things in a way that people better understand. This approach informs the design and delivery of training that is thoughtful, accessible, and impactful.
Learn more about Christine here.
Cory Boyd is a co-managing Partner of Rubin Thomlinson LLP. With over 25 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Course details
COURSE FEE
$1,250 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT).
PREREQUISITES
Registrants for this course must have attended Workplace Investigation Fundamentals before they can attend this session.
About this course
Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.
What you'll learn
- Consideration of interview structure
- Building and maintaining rapport
- Formulating effective questions
- Powerful questions to ask
- Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
- Understanding when witnesses should be identified to the parties
- Handling interview interruptions from union representatives, relatives, lawyers, etc.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 5.5 Professionalism Hours
Testimonials
I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.
– Greg Johnson, Investigator, WestJet
The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift. Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!
– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District
Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.
– Paula Demers, Manager, Human Resources, City of Vernon
About our facilitators
Christine Thomlinson is a co-founder of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With over 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovative thinking, and ability to provide solutions to challenging workplace issues. She leads the development of new workshops at RT Workplace Training Inc. and ensures the curriculum remains relevant, practical, and grounded in real-world experience. Christine has a gift for exploring creative solutions, enabling her to help others look at issues objectively and explain things in a way that people better understand. This approach informs the design and delivery of training that is thoughtful, accessible, and impactful.
Learn more about Christine here.
Cory Boyd is a co-managing Partner of Rubin Thomlinson LLP. With over 25 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Course details
COURSE FEE
$1,250 (before tax)
*A 10% discount is offered if you register 5 or more participants from the same organization at the same time.
DURATION
This is a one-day course, running from 10:00 a.m. - 5:00 p.m. (EST/EDT).
PREREQUISITES
Registrants for this course must have attended Workplace Investigation Fundamentals before they can attend this session.
About this course
Interviewing witnesses can be the toughest part of an investigation, and sometimes our whole case hangs on the information that we may obtain from them. In this workshop, we help to shed light on the challenges we face when interviewing witnesses and provide strategies for dealing with them.
What you'll learn
- Consideration of interview structure
- Building and maintaining rapport
- Formulating effective questions
- Powerful questions to ask
- Dealing with difficult witnesses (such as the hostile witness, the gossipy witness, and the reluctant witness)
- Understanding when witnesses should be identified to the parties
- Handling interview interruptions from union representatives, relatives, lawyers, etc.
Certification
This course is part of our Advanced Investigation Techniques Series. To receive the Advanced Investigation Certificate, complete the Workplace Investigation Fundamentals course and all 3 of the following courses:
plus 1 of the following courses:
Accreditation
LSO Accreditation: This program is eligible for 5.5 Professionalism Hours
Testimonials
I highly recommend this course for anyone who conducts investigations in the workplace, especially in unionized environments.
– Greg Johnson, Investigator, WestJet
The ability to participate with the class as witnesses and to watch others as they work through complex cases was truly a gift. Because of the need for confidentiality, most times we interview people by ourselves and rarely get any feedback on our interview skills when it is needed most — dealing with difficult witnesses. Thank you RT for this rich, realistic learning opportunity!
– Barb Hamblett, District Principal of Human Resources, Kamloops-Thompson School District
Rubin Thomlinson does an incredible job of making these workshops interesting, and their investigation knowledge combined with their human rights background makes this program a necessity for anyone new or seasoned in investigations.
– Paula Demers, Manager, Human Resources, City of Vernon
About our facilitators
Christine Thomlinson is a co-founder of Rubin Thomlinson LLP and the managing director of RT Workplace Training Inc. With over 30 years of experience, she is considered a leading authority in workplace harassment, workplace investigations, and workplace reviews. Christine is renowned for her knowledge, strategic and innovative thinking, and ability to provide solutions to challenging workplace issues. She leads the development of new workshops at RT Workplace Training Inc. and ensures the curriculum remains relevant, practical, and grounded in real-world experience. Christine has a gift for exploring creative solutions, enabling her to help others look at issues objectively and explain things in a way that people better understand. This approach informs the design and delivery of training that is thoughtful, accessible, and impactful.
Learn more about Christine here.
Cory Boyd is a co-managing Partner of Rubin Thomlinson LLP. With over 25 years of experience, he is a highly accomplished workplace investigator and trainer. His fair, analytical approach adapts to the characteristics of every workplace he encounters, respecting each client’s unique workplace culture. Using his analytical skills, Cory assists employers in developing systems to ensure compliance with legal and ethical obligations through assessment processes, and he works with clients to identify individual and systemic issues within the organization, with the end goal of helping to create healthy and respectful workplaces.
Learn more about Cory here.
Registration
DATES
