Cultural understanding vs. “culturalism” in workplace investigations
One of my most embarrassing moments occurred in high school when I had dinner with a friend, whose grandmother was visiting from Iran. She had made us a wonderful meal, and because she didn’t speak any English I tried to convey my gratitude with two enthusiastic thumbs up. She gave me a shocked look and ran out of the room, while my friend and her parents dissolved into horrified giggles. Apparently, the “thumbs up” gesture does not mean the same thing throughout the world.