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Our firm sometimes acts as a third-party service provider to do the intake of complaints or whistleblower reports on behalf of clients. Clients retain our intake services for a variety of reasons – for example, if there are insufficient resources internally to handle the volume of complaints, or as a good governance measure to encourage those in the organization to come forward.
For many years prior to joining Rubin Thomlinson LLP, my work involved the investigation of matters that did not relate to harassment or discrimination. I held in-house roles in the private and public sectors that involved the oversight of whistleblower programs.
At the outset of an investigation, a complainant may ask whether their identity will be disclosed to the person who is the subject of the complaint (the “respondent”). Investigators need to be careful about how they answer that question.
In the last blog in this series, I gave some intake tips for communicating with whistleblowers. In this blog, I write about how to approach whistleblower investigations.
The difficulty in conducting these investigations is that there is often very little information to go on…
In the last blog in this series, I wrote about the different types of wrongdoing that whistleblowers report. In this blog, I have set out some practical tips about establishing contact with a whistleblower who has reported wrongdoing.
In the last blog in this series, I wrote about the reporting channels that organizations may use to allow whistleblowers to report wrongdoing. In this blog, I’ve provided an overview of the types of wrongdoing that whistleblowers report. I’ve chosen this topic because many may be unfamiliar with what workplace whistleblowing actually “looks” like. While it is true that we at times hear about whistleblowing in the media, the cases we hear about may not be a good representation of the types of wrongdoing that workplace whistleblowers typically report.
In the last blog in this series, I wrote about whistleblower policies. I indicated in that blog that these policies should include information about the channels that whistleblowers can use to report wrongdoing in their workplace. This blog is about these reporting channels.
Admittedly, writing about policy writing may not be the most exciting topic. It is, however, a really important one. A good policy is what sets up a whistleblower program for success. If done well, it can also give important information about what the whistleblower program entails to those who are thinking of reporting wrongdoing.
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