Upcoming Webinar: July 11, 2024 @ 12:30 P.M. (ET)  |  Workplace Restoration – Part 2 |  Register Today!

Serious insight for serious situations.

Serious insight for serious situations.

When is enough enough?! Salanguit v. Parq Vancouver tells us when a complaint has been reasonably handled

We often hear horror stories about workplace complaints being handled poorly — instances where employers don’t act, investigators miss the mark, and so on and so forth. I’ll now be the bearer of good news and share what the British Columbia Human Rights Tribunal (“Tribunal”) recently found to be reasonable handling of a complaint in Salanguit v. Parq Vancouver and another.

Read More

5 solutions pratiques pour améliorer le climat de travail

Alors que je faisais la queue à l’aéroport, pour passer au contrôle de sécurité, quelqu’un a bousculé la femme et l’enfant qui étaient derrière moi pour passer devant. Frappée par l’indécence (et l’audace) de cet acte irrespectueux, j’ai décidé de faire remarquer discrètement à l’individu en question ce qu’il venait de se passer. En réponse, non seulement a-t-il nié l’acte reproché, mais il a levé le ton et m’a dit de me mêler de mes affaires, sans se gêner de ponctuer le tout de grossièretés. Wow! De quoi élever le manque de respect initial à un tout autre niveau!

Read More

5 Simple ways to help elevate workplace culture

I was waiting in a security line at the airport last week when someone brushed past the woman and child behind me to jump the line. I was struck by the rudeness (and boldness) of this act of incivility and so I discretely pointed it out to the offender. They responded by raising their voice, denying the act, and telling me to mind my own business in a fit of profanity. Whew! That took the initial incivility to a whole other level!

Read More

Your Respect at Work training is complete — now what? How employers can successfully “follow through” 

Perhaps your workplace has recently rolled out a training course to educate employees about how to create and maintain a respectful workplace. Or maybe your organization is currently undergoing training and you wish to look ahead and consider what happens after the training is over.

Read More