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Serious insight for serious situations.

Serious insight for serious situations.

AODA Compliance in Action

Leading up to the beginning of this year, we assisted many of our employer clients in implementing the customer service standards under the Accessibility for Ontarians with Disabilities Act (“AODA”).  Since we are also an employer, we are similarly bound by the AODA and have taken our own steps to comply.  We had an experience

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AODA: What You Need to Know About Accessibility Standards

Recent calls from clients seeking AODA “certification” suggest that there may be some confusion out there as to what organizations are required to do in order to comply with the Accessibility Standards for Customer Service. I expect people are calling now because the December 31, 2012 deadline to file an accessibility report with the government

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