Serious insight for serious situations.

Serious insight for serious situations.

Mining for details from the eyewitness: The latest research in cognitive interviewing & practical tips

One of the key challenges of a workplace investigator is to determine who did what and when – a challenge that becomes much more arduous when eyewitnesses fail to recall important details. In RT’s workplace investigation training course, Assessing Credibility, we teach participants about different interviewing strategies to enhance an interviewee’s memory. New Approaches to

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Unmasking the veil of privilege in workplace investigations

There is a growing prevalence of workplace investigations in today’s legal landscape.  Conventionally, employers have conducted investigations for two primary reasons: to minimize legal liability to employees who have experienced some form of injury or improper treatment in the workplace (e.g. injury, discrimination, harassment, etc.); and to obtain information that may be relevant to a

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How do I maintain privilege over investigation reports?

I was recently invited to speak on an Advocates’ Society panel on the subject of privilege of investigation reports.  As an investigator who conducts harassment investigations, it was a fascinating discussion because the reasons for attempting to secure privilege over investigation reports of other types were compelling.  For organizations dealing with issues such as major

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Self care for workplace investigators

A few weeks ago, I met with a number of people who are in charge of retaining external investigators and who conduct internal investigations in their own organization. In my discussions with them, they asked me what our group of investigators does to take care of themselves. We have been talking about this for some

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Workplace investigations in the RCMP: It is time to be bold and brave

Yesterday, the Civilian Review and Complaints Commission for the RCMP (CRCC) released its findings from its investigation into workplace harassment, bullying, intimidation and sexual harassment in Canada’s national police force. This was, in essence, a follow-up investigation, ordered by the Minister of Public Safety, to examine whether or not recommendations made by the CRCC in

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Unraveling the unfounded report: What can workplace investigators take away from the Globe and Mail investigation report into sexual assault allegations?

Earlier this month, the Globe and Mail released its findings from a 20-month investigation into how police services across Canada handle sexual assault allegations.  Robyn Doolittle’s investigation report, ‘Unfounded’, found extensive flaws and inconsistencies in how allegations were closed by police and deemed unfounded in the various police records’ systems.  A copy of the investigation

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Termination after a complaint = Reprisal?

When conducting investigations, it is my practice to inform all parties that should they feel that their participation in the investigation and its process results in reprisal, they should immediately advise me or contact another appropriate resource. It is also important, for employers, when dealing with complaints and persons who are subsequently disciplined or terminated

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