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Serious insight for serious situations.

Serious insight for serious situations.

Is being bathed by a woman a legitimate creed-based requirement? Ontario Human Rights Tribunal requires evidence from Rastafarian

Last year I blogged about a decision of the Human Rights Tribunal of Ontario that considered the definition and scope of the ground of creed. While the decision laid out a clear analytical framework, the facts of the case were unique and of such specificity that it might have been difficult to see how the

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A Delicate Balance – Resolving Competing Rights Claims in the Workplace

When discussing workplace complaints and conflicts with clients or while delivering training, I regularly hear that the most challenging situations to address are those which seem to involve competing individual rights. Employers are unsure how to proceed when both parties seem to be making a valid argument under the organization’s policies or the Ontario Human

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Avoiding Bias During Respondent Interviews

In preparing for an upcoming course on bias, I have been thinking about the potential impacts that various biases might have on the respondent interview in a workplace investigation. While investigators often turn their minds to issues such as racial or cultural bias, as well as biases that might flow from a personal relationship, another

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AODA: What You Need to Know About Accessibility Standards

Recent calls from clients seeking AODA “certification” suggest that there may be some confusion out there as to what organizations are required to do in order to comply with the Accessibility Standards for Customer Service. I expect people are calling now because the December 31, 2012 deadline to file an accessibility report with the government

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