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Serious insight for serious situations.

Serious insight for serious situations.

5 Simple ways to address incivility in the workplace

I was waiting in a security line at the airport last week when someone brushed past the woman and child behind me to jump the line. I was struck by the rudeness (and boldness) of this act of incivility and so I discretely pointed it out to the offender. They responded by raising their voice, denying the act, and telling me to mind my own business in a fit of profanity. Whew! That took the initial incivility to a whole other level!

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Investigating allegations against senior leaders

It is not out of the ordinary for our firm to conduct workplace investigations involving very senior leaders – presidents, CEOs, senior vice-presidents, partners (in the case of law and accounting firms, for example), school principals, and even board members. While complaints against these individuals may not be the norm, they certainly do exist.

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Your Respect at Work training is complete — now what? How employers can successfully “follow through” 

Perhaps your workplace has recently rolled out a training course to educate employees about how to create and maintain a respectful workplace. Or maybe your organization is currently undergoing training and you wish to look ahead and consider what happens after the training is over.

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You’re not the boss of me! Codes of conduct and freedom of expression

A workplace investigation will often start with an internal dispute between co-workers. The issue for an investigator will usually be to hear the evidence and to determine what was said or done, and to then determine whether the conduct in question was contrary to the standard of behaviour expected under an organization’s policies.

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Creating a safe space in training sessions for both trainers and trainees

In recent years, we have seen important shifts in how employers are working to prevent and address harassment, discrimination, and violence in the workplace. As part of their efforts, employers are increasingly implementing training on these topics as a proactive measure.

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Understanding sexual harassment in the restaurant industry

I recently wrote a blog discussing a case adjudicated by the Prince Edward Island Human Rights Commission, which involved allegations of sexual harassment at a small local restaurant and the cost consequences of that employer failing to have a sexual harassment policy in place.

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A very merry survival guide to managing year-end fatigue as workplace investigators

It’s that time of the year again. No, I am not talking about “chestnuts roasting on an open fire,” or the “it’s the most wonderful time of the year” feeling. I’m talking about the time of the year when many of us are trying to get into the holiday spirit while juggling work deadlines and demands,….

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Neurodivergent interviewees: Tips for conducting fair and thorough investigations

Investigators typically follow the same process in every investigation. We gather evidence, usually through interviews, we use that evidence to make factual findings, and we analyse those findings to determine whether a breach of policy has occurred.

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